Medical GuardianMedical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Hospital & Emergency · Philadelphia, Pennsylvania
Excellent
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Showing 864 reviews with 5 stars · Clear filters
Joey
I haven't had to use Medical Guardian (and hope I never have to) but I feel confident and secure that if I would need to use it, I would be helped quickly. The staff so far has been very competent with any questions I have asked of them so far. The testing of the unit was done efficiently and I truly feel safer having Medical Guardian in case I need it.
Freda S.
thecompanywasveryhelpfulandtheresponseforthetestingwasveryquick
Margaret B.
All of the information given was very clear and any questions were answered. Everyone we spoke with was very nice.
Harriet O D.
The Medical Guardian has everything that some of the other companies don't have in there programs.
Elisabeth E.
I have not needed to use the emergency system, but was very satisfied in the assistance to set it up.
janet3743
Now, I'm only 61 & able to live normally but I'm essentially on my own, since the rest of my family is dead & my living cousins, who often go to another state, worry what if something should happen & they can't get to me. This device is GREAT, as you aren't trapped sitting by a base station, & the customer service people couldn't be nicer. No hassles just cheerful, helpful information anytime you call or push the pendant button. I have the advanced type. All the freedom you need but, alas, it only comes as a necklace or with a belt clip not as a bracelet or watch. The only other thing I can say is that, if anything, it's TOO sensitive in that if you accidentally press against a shelf, buffet or counter, it goes off & you have to tell the friendly operator that you were just testing the battery or eating or cooking. Otherwise, it's GREAT & I STRONGLY recommend it !! You'll find the advanced plan is worth, as any batteries, maintenance, repairs or replacements are warranted &, i guess, paid for in advance. I read a review which let everybody know that you do need to keep it for at least 3 months & after that, they'll refund money to anyone not satisfied. It'll be ok, if you're showering but you'll want to put it somewhere close by, if you swim or are in the bathtub. This is a KEEPER so I don't see how you'll regret anything !! I've had my pendant since July or Aug. of 2016.
Mike H.
The machine works great. When we tested it, a trained professional answered us in less than a minute!
Gail B.
Medical Guardian has been in my life only a short time but has responded quickly to a couple of accidental alarms as well as cooperating in setting up arrangements for an alternate address for the winter. So far I am very satisfied with the agency.