Sheila O.
Osawa's Service
I have been a customer for only a short time. The equipment arrived on time, and the setup was easy. Thank God I have not had to use the emergency medical service yet. Sheila Osawa

Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 864 reviews with 5 stars · Clear filters
Sheila O.
I have been a customer for only a short time. The equipment arrived on time, and the setup was easy. Thank God I have not had to use the emergency medical service yet. Sheila Osawa
Joyce C.
SO SORRY, i JUST HAVE NOT SENT IN THE PAPERWORK YET. SO SORRY I HAVE TOO MUCH GOING ON RIGHT NOW.
Response from Medical GuardianFeb 13, 2017
Hi Joyce, Thank you for reaching out again and for clarifying your review. No worries about the confusion, but if you ever have any questions or concerns, please don't hesitate to reach out to our Client Services team at 1-800-313-1191. Thank you again, Joyce, and we hope you have a great day!
Marilyn
I found out I had two brain aneurysms...one of which was going to need surgery that I had to wait 2 months for. There was the possibility of them rupturing...especially the larger one. Having the Medical Guardian made me feel more confident to be alone when my husband was at work or to even drive places by myself.
Carey V.
I just ordered Medical Guardian for my grandmother. It couldn't have been an easier process. They had online chat so I could ask all my questions quietly at work, and then when it came time to order I just had to call really quickly with my credit card. I haven't received the unit yet, but if it's as good as their customer service I will be really happy. Plus, you can't beat the price!
Judy S.
Right from the first phone call from salesman, Michael Holt, I was impressed with this company. He shared his knowledge but yet gave me space to make up my mind. After the device arrived I found the set up very easy. Luckily, I haven't need to use it yet, but when I ran the test calls I got an answer immediately. The pendant is very light weight and easy to wear.
Dana C.
We have just received a Medical Guardian for my husband who is experiencing problems with balance. Everyone who I have dealt with has been very professional and helpful. All of our questions have been answered to our satisfaction, and we have been encouraged to call with any problems that might occur. We both are pleased to have made the choice to use Medical Guardian.
Nicholas M.
Professional help from the start. Courteous employees at Medical Guardian making sure your love ones as protected.
Suzi K.
Micheal was great. Looking forward to get product