Medical GuardianReviews of medicalguardian.com

The folks at Medical Guardian saved my Grandma’s life all with amazing customer service.

Great service. Had to beep once and they answered quickly. Feel very secure wearing it. I never am without my Medical Guardian.

Answered the phone American English speaking Answered the question --to the point Courteous

I’m over 75 and fell twice in the last year. Once I pushed the wrist button the ambulance and a friendly police man arrived within 10 minutes, one was at 2:00 AM! Fantastic service! VERY highly recommended!!

I feel so safe knowing help is a button away!

Always excellent helpful caring service.

Medical Guardian is a great company that we've been using for my Mom for the last several years. The device is reliable, customer service is always speedy, knowledgeable and professional. We carry the insurance on the device because my mom has a tendency to lose things. On the occasions we have needed to replace the device, we have been helped swiftly and correctly, with a replacement device delivered overnight and set-up quick and easy. Mom will sometimes inadvertently hit the call button. When that has happened, the people answering have always been patient and kind, never showing frustration or aggravation, and I know those false alerts must be the bane of their existence! But she's 88. It happens. There are all kinds of features available through an app that Mom won't can't use and they look great for someone with the ability to work with the technology. But the basics are all she really needs. I take care of maintaining info in the website and all she really has to do, when you get to the nitty gritty, is to keep it charged, keep it on her person (she has the wristband strap), and how to push the button for help. My nearly 95 year old mother-in-law also has the same device. She is more technologically inclined and, while I set it up for her, she maintains everything herself. This is not an inexpensive solution, but we consider it an investment into our loved ones' well-being and consider it completely worthwhile to feel comfortable that help is the push of a button away when they need it, even when family isn't there. I highly recommend this device and this company.

The response was immediate and calm and helpful. They dispatched the ambulance as soon as I told him what was going on with me. And I felt very safe and very protected