Vicky Onthego S.
So far so good.
So far so good.
Response from Medical GuardianJun 12, 2026
Thank you for sharing your experience, Vicky!

Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 199 reviews with 4 stars · Clear filters
Vicky Onthego S.
So far so good.
Response from Medical GuardianJun 12, 2026
Thank you for sharing your experience, Vicky!
Friedrichsen
Don't like the way is go off so easy for reason. One example, while grocery shopping, it call while I was reaching for produce. Many times it alert and I have no idea why.
Response from Medical GuardianJun 12, 2026
Thank you for sharing your experience. If this has continued, you can give us a call and see if we can adjust your device: 1-800-313-1191
Sachtjen
I have had all positive responses from your staff. Fortunately I have not had an episode where I have needed support, but is reassuring to know it is there when I need it. Thanks
Response from Medical GuardianJun 12, 2026
Thank you for your kind words! We're so glad you've had a good experience with our team, and that we can help provide peace of mind.
Raudman
Customer service
Response from Medical GuardianJun 12, 2026
Thank you for your review!
RICHARD W S.
Fortunately, we have not needed to use it for an emergency. When we tried it for a test, it took a little while to connect, so that was a concern.
Crail
The device does what it is supposed to do.
Richard Leo E.
The device is dependable and the human service is prompt and professional but also polite!
Juju5935
Need to be contacted quarterly to find out if you are still doing well and if you have any questions!! Just a thought!!