DEANNA
Mostly easy setup. Excellent customer service
My first contact was on the internet when I was researching the different medical alert systems & left my contact information. I was contacted by Lenny & he answered all my questions in a very positive way. He didn't push me to decide before I was ready and then I waited a day to call back to order. It took about 10 days to receive the device & a few phone calls to set up. I use the belt attachment in a pocket because using the lanyard is too bulky. My only problem so far is that cell phone coverage is spotty, but I've only had it about a month & am indoors most of the time. Will reevaluate after 3 months trial period.



