Medical GuardianReviews of medicalguardian.com

I contacted and reviewed about 6 other companies that handled an alert device. Paul Barris was the most upbeat, not pushy, and super easy to understand resprentative in the business. I discussed options with Paul and said, "I would like to discuss these with my sister over the next week and get back to you." He didn't hassle the deal at all. Infact, I called him back at 7am a week later to tell him what we wanted and he was overjoyed and ready to help! Kudos Paul!

Service was very good and I'm pleased with this purchase.

Can't say much more since I haven't needed to use it.. TG :) but I test it weekly & service is quick & friendly

I have had no problems with the service or the devices.

On the first day - I had a bit of a problem figuring out how to carry the buttons and base station - a few false alarms. People who answered were there promptly and helped me not have anymore false alarms. I've only had it a month - so I have to test it's still working, but no reason it wouldn't be.

Excellent delivery and help setting up. Problem is wait time to speak with someone when you call. Took up to 30 minutes.

I have ordered this product for both my father and my father-in-law. In both cases, the initial setup was a time consuming experience. I have to admit that the second install was easier because I knew what to expect. The wait time was very long. Once we were connected the setup went smoothly and relatively quickly. Second time, the wrong personal device was sent, but a call to them and the correct one was sent. Don't know if I was charged for that yet. Haven't had the need to actually use the product, thankfully, so can't say how they interact during an emergency.

Ordering the Medical Guardian was smooth and effortless. Activating the medical alert was also painless. The only issue we have encountered is that it does not always charge properly (whether human error or mechanical). Trying to watch more carefully to ensure it is charging.