Linda
whatevver
Phone consultants were helpful,answered all questions clearly. Unit was easy to install.

Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 864 reviews with 5 stars · Clear filters
Linda
Phone consultants were helpful,answered all questions clearly. Unit was easy to install.
Robert (Mike) W.
I did my research, via Google, and read many reviews. I decided on Medical Guardian and have not regretted my choice. Their customer service was very competent and helpful in making choices to customize our system. When I expressed concern for getting the unit quickly, they upgraded the shipping to second day, free of charge. No contract, no activation fee and no equipment charges. My mom feels so much safer now that she wears Medical Guardian around her neck. I would not hesitate to recommend Medical Guardian.
Ellen
I talked to Guy and he gave me answers to all my questions.Also he explained all of the services offered.I was very satisfied after my phone call.
LOUISE S.
ACTIVATION WAS VERY EASY
Shaunda
Salesman answered all our questions and was not pushy. He knew we were shopping around. He was available when called him a 2nd time with more questions. The equipment came in less than a week. It was tested at my mother's home and also while she was in another town. Both worked great and the person who answered both times was very friendly. The GPS while she was out was for across the street but that is pretty close.
Charlie
I have not had to use my device yet, but I feel confident I will have help if or when I need it
KATHLEEN E T.
My mom is 90, lives alone, we live close, but needed extra help. I researched Medical Guardian and was pleased to find good info and reviews. The first contact was with a very nice, kind, knowledgeable man. The system arrived quickly. It took a couple of days to set it up, because with my mom, sometimes I need her to get used to something new.Because of the delay, a pleasant young lady called to see if all was OK.Great!!! It was easy to set up. Mom was doing well. Just when I didn't think it could get any better, I finally called the set-up number. This lady was wonderful!! She reviewed the manual, helped us do a test and explained other things. She really helped my mom and I a lot. Thank you all for everything. My family has much more peace of mind now. God bless you!
Daniel
They were very helpful with all my concerns and questions and answers me promptly