Mediacom CommunicationsReviews of mediacomcable.com

I am currently working from home due to covid-19. I took the day off for internet installation- to be sure i was available from 1-5 on tuesday the 16th of JUNE (dispite extremely long window of service). I have 2 kids at home. At the time of the technicians installation confirmation call- was busy nursing and fumbled to get the phone. I called back immediately to no answer. The technician did not answer my return call and did not call the secondary number on file. Instead they canceled the appt and rescheduled for the following week. I gave this company FIVE HOURS of my time waiting for the APPT all day. They coudlnt give me 4 mins and answer my return calls? This is LAZY. They are saying the next available appt is not for 1 WEEK. This threatens my work-from- home employement and livelyhood. I tried to speak to customer service to give them a chance, Supervisor DAVID, only reiterated that this is customer policy. A corporate policy that allows a technician to cancel an appt after 4 MINS of waiting, is not a policy that puts the customers first. This company is clearly anti- single MOM.

I should give Mediacom a 0☆'s rating, but in order to write this review I had to give them a rating. So grudgingly I gave them 1 ☆. I have not been a Mediacom customer for years because the cable service wasn't so great, and whenever I had to call customer service for any reason they were very rude. Prices aren't that good either. The sales people continue keep coming to our door trying to sell us their products and services. Last time they showed up my husband explained to them we did not want to buy anything from them again, and asked them please to not keep coming to our home. The sales person called my husband an expletive standing at our door, and finally left. I called the company to report the unorofessionalism. They did not even apologize. They said they would check into it. Never heard back except. . . Now they have the nerve to continually send us junk mail selling their services even when I've asked them repeatedly to take our household off their mailing list. Some of the mail is disguised by the name "Xtreme" but it seems to still be Mediacom services. I have a whole bag of it now. Maybe I'll recycle it, or maybe I'll just show up to one of their office doors to drop it off back to them. While I'm there I could call them an expletive and then leave. If you are considering Mediacom for any services please don't. Save yourself the hassle. Go anywhere else. Mediacom=0 ☆'s