Trinity P.
We finally had to cancel Mediacom
We finally had to cancel Mediacom. Here's the thing, they were about the only internet company in town. Its hard to say if their service was good or bad since there was nobody to compare them to. But we really didn't have any problems. But their rates kept going up. And up. And up. We can't afford that. But what can you do? There was no one else. Here is the other thing, we like paying our bill in person since our bank account got hacked twice. Not by Mediacom. But still it kind of ruins you mentally when that happens. So we pay bills in person or with money orders. Mediacom closed their local office during Covid but never opened again. Pay more and get less. Okay now a new internet company came to town called Race. Its fiber optic and is almost half the price of Mediacom. Called Race on Monday and they had us connected on Thursday. Mediacom must have known it was going to happen because when I called to cancel after ten years they were like "okay, bye". Don't they care why they are losing customers? I give them 4 stars because we did get good service. We just can't afford it anymore.