MechMaxxReviews of mechmaxx.com

Response from MechMaxxJul 13, 2026

Hi Richard, we are very sorry to hear about your experience and understand your frustration. Waiting more than 30 days without receiving an update on your order is not the level of service we strive to provide. A member of our team has already reached out to you directly and is working to resolve this as quickly as possible. We appreciate your patience and the opportunity to make this right. Thank you for bringing this to our attention.

Response from MechMaxxJul 2, 2026

Hi Rich, thank you for the great review. We are glad to hear your equipment arrived faster than expected and that the delivery company kept you informed throughout the process. We hope everything performs well now that you've got it hooked up to your tractor. We truly appreciate your support and look forward to helping with your future equipment needs. Thank you for choosing MechMaxx.

Response from MechMaxxJul 13, 2026

We are very sorry to hear about your experience and understand your frustration. Receiving equipment that is unusable upon arrival is not acceptable and not the experience we want for our customers. We want to make this right and ensure your case is resolved as quickly as possible. Our support team is ready to assist, and we will work with you to review the issue and determine the appropriate solution. Thank you for bringing this to our attention. We appreciate the opportunity to address your concerns.

Response from MechMaxxJul 13, 2026

We are very sorry to hear about your experience and understand your frustration. Waiting more than two weeks for replacement blades, only to receive the incorrect parts, is not the level of service we strive to provide. We also understand how frustrating it is to have difficulty reaching our support team. We want to make this right and ensure you receive the correct parts as quickly as possible. Our team is committed to resolving this issue and appreciates the opportunity to do so. Thank you for bringing this to our attention. Your feedback helps us improve our service and support.

Response from MechMaxxJul 13, 2026

We are very sorry to hear about your experience and understand your frustration. Receiving a flail mower with missing parts and then waiting for replacement parts without an update is not the experience we want for our customers. We also understand how frustrating it is to have difficulty reaching our support team. We want to make this right and work with you to ensure you receive the missing and replacement parts as quickly as possible. Thank you for bringing this to our attention and giving us the opportunity to address your concerns.

Response from MechMaxxJul 2, 2026

Hi Bob, thank you for your review. We are glad to hear you are happy with your backhoe so far. We appreciate your support and hope it continues to perform well for many years to come. Thank you for choosing MechMaxx.

Response from MechMaxxJul 2, 2026

Thank you for your review. We are glad to hear you are happy with your heavy duty blade. We appreciate your support and thank you for choosing MechMaxx. We hope it continues to perform well for years to come.

Response from MechMaxxJul 2, 2026

Hi David, thank you for the fantastic review. We are thrilled to hear you found such great value in the SM-32 during our Mid-Year Sale and that the upgraded Kohler engine was the right choice for your needs. We also truly appreciate your kind words about our customer service team. While we know wait times can sometimes be longer than we'd like, we're glad our team was able to provide the knowledgeable and friendly support you deserved. Thank you for choosing MechMaxx. We hope you enjoy your new sawmill and look forward to hearing about your experience once you've had the opportunity to put it to work.