MechanicalKeyboards.comReviews of mechanicalkeyboards.com

The keyboard never arrived even though it is marked as delivered. I checked the keyboard on the time of delivery but there was no package. They also opted for the cheapest option for delivery (Surepost) so that they can delegate missing packages to USPS. However, USPS doesnt give a d*mn about the missing package. Very irresponsible and sketchy business practice.

Buyer beware! I ordered a Varmilo x MK x Ducky MIYA Pro for a birthday gift. The order confirmation said I would receive 4-7 business days. On the 6th business day, I contacted the company to track the item and learned they were still trying to figure out if the keyboard was in stock, and after I complained they offered to refund my money, which I did immediately! This company is sketchy!

Made a purchase for an item that was back ordered. ETA kept getting pushed out month after month. After waiting for over a year I asked for a refund and they refused, stating that it had been too long. In their response to another 1-star review below, they state that they "allow refunds up until the point of the shipping label being created" This is a blatant lie. They are incompetent with their ETAs. They are rude and uncaring with their email responses. And they are thieves. Response to your reply below: I did contact you directly and a refund was flat out refused. I was told that it had been too long. Your ETA's stop becoming "estimates" when over the course of a year and a half you extend your ETA by 30 days every month. That's not an estimate, that's stringing your customers along. If you cannot accurately estimate whether you are able to get a product in the timeframe of a year and a half then you are doing something wrong. I am not frustrated over the long wait. I'm frustrated that after waiting for that long, a refund was refused and you stole my measly $30. I hope it was worth it.

Actually just terrible. I pre-ordered a keyboard which was set to be in stock originally August 8th, which is fine. Shipment came in on time, and I saw the availability as well as the switches being available on the 15th of August. Fast forward to keycaps coming in (the Ducky 2 TKL Pure White with Cherry Browns) were set to come in August 15th, and yet my order remained unprocessed. Keep in mind my order was on 7/04/22, and it is now 8/23/22. Yet two weeks later the keyboard is still in stock, and the keycaps which came in are now out of stock again and a new shipment is now set for 9/13/22, which means I probably won't even get the keyboard til the end of next month, provided they even manage to get it to me in a time under 20 days. Was a birthday present for my friend which I pre-ordered almost two months in advance, and turns out I should've never even came here in the first place. By the way, the order is STILL PENDING. And customer service is just a bot responding with a general eta. Don't bother ordering from here, it's a waste of time and effort.

I ordered a Ducky One Two keyboard and at first it was fantastic, everything was working well until I noticed the RGB lighting inside was starting to go off color. I didn't pay much mind to it until soon after my keyboard which was set to an orange color turned half green and other colors. Obviously the lightboard was faulty and only showed up after the warranty was gone. DO NOT BUY FROM THESE PEOPLE. Not only is the lightboard broken but even now I am having trouble sometimes with certain keys not working like alt or ctrl. They sell faulty keyboards whose problems only show up after months of use.

-5 stars if I could rate. This is the worst company I've ever dealt with. They sent me keyboards having all kinds of problems, such as stained parts, noisy springs or warped shells. They denied the problems even with my proof attached. Once they got my money, they don't care if your keyboard breaks down the second day. Customer service is mean. Won't do business ever with them!

Sadly I agree with everything above. I placed an order for a keyboard, keycaps, and switches. At the time of checkout everything was in stock. Immediately after checkout the switches showed out of stock. I emailed support and asked if I can simply change switches, I was willing to pay more for the more expensive switches. That request was denied and they said the entire order would ship in a day. The order did ship, and it was short 20 switches. The packing slip clearly shows I ordered all the switches 7-10 packs. They shipped 5-10 packs. They came in a plastic sandwich bag btw. For some reason they lack the ability to simply look at their own tracking system. I sent them a picture if the empty plastic bag since that can't seem to understand there is no barcode. I have now sent them 2 pictures of the packing slip. 1 picture shows the packing slip. They didn't seem to understand their own slip, so I drew big red arrows show qty ordered 7 qty shipped 5. I have been going back and forth for a week now. At this point I'm going to have to call my credit card company and stop payment. The funny thing is, I run a 75 person IT company and was trying this stuff out as a possible standard for my employees. They just lost literally thousands of dollars to save less than 50 bucks. Well done! I should have looked up some review sites before ordering. After some googling I have found they are notorious for this.

I bought a Ducky One 3. It took a month to arrive. I expected this. No problem here. I get the keyboard and the shipping box is obviously damaged. Open up the box and the keyboard box is also damaged. The keyboard itself was also damaged - one of the side pieces broke off and makes a clicking sound every time you touch the right side of the keyboard. Mechanical Keyboards said - no joke - that the keyboard being broken and making a clacking sound was a "feature" of the keyboard. It's not. The other side doesn't do this. They refused to refund or waive any fees. Dealing with customer service to try to get this resolved was literally impossible. They blamed me at every turn. I will never do business with them again.