MD GLAMReviews of mdglam.com

Response from MD GLAMMay 6, 2024

Dear Heather, That's wonderful to hear! Thank you for sharing your experience with MD Glam skincare! We're delighted that you're enjoying the product, and it's fantastic to hear that our shipping exceeded your expectations. Your note about the stock status is well-received, and we're pleased you took the opportunity! We appreciate your support and hope you continue to enjoy the benefits of MD Glam skincare! Much love, The MD GLAM Support Team

Response from MD GLAMMar 14, 2024

Dear Tracy, Thank you for taking the time to share your feedback with us. It's disheartening to hear that after patiently awaiting the availability of our product, you were met with unexpected customs fees upon delivery. Please accept our deepest apologies for the inconvenience you've experienced. We understand that each country operates under its own distinct set of importation regulations, which can lead to variations in customs procedures. While we've maintained consistent shipments to your location in recent months, we recognize that occasional fluctuations in restrictions can occur. Sometimes, products may even be subject to return, while other times, as in your case, unforeseen duties and taxes are imposed. We value your loyalty and want to make things right for you, Tracy. To address your concern, one of our dedicated Customer Care Executives has already reached out to you. They are committed to working closely with you to find the best possible solutions and resolve the matter promptly. Once again, thank you for your feedback and for choosing MD Glam. We're committed to continually improving our service to better serve you and all our valued customers. Yours truly, The MD GLAM Support Team

Response from MD GLAMMar 13, 2024

Dear Doni, Thank you so much for taking the time to share your experience with MD GLAM By Dr. Cat! We're thrilled to hear that our products have made such a positive impact on your skincare routine. Your dedication to using our Cleanser, Moisturizer, and Scrub consistently speaks volumes! It's amazing to know that you've noticed significant improvements and that even your boyfriend has seen a difference! Your consistent use truly pays off, and we're honored to be a part of your skincare routine. We appreciate your recommendation and look forward to continuing to provide you with high-quality products that exceed your expectations. We sincerely thank you for your support! Much love, The MD GLAM Support Team

Response from MD GLAMFeb 21, 2024

Dear DG, Thank you for choosing MD GLAM by Dr. Cat! We appreciate your honesty and understand that it takes time to experience and fully evaluate its effectiveness. We're here to support you on your skincare journey, and we look forward to hearing your thoughts once you've had a chance to experience its benefits. If you have any questions or need assistance along the way, feel free to reach out to us at [email protected] — We're here to help! Warm regards, The MD GLAM Support Team

Response from MD GLAMFeb 5, 2024

Dear Joey, Thank you so much! We appreciate your kind words and are thrilled to hear you had a positive experience with our customer service and products. Your satisfaction is our top priority! Much love, The MD GLAM Support Team

Response from MD GLAMJan 9, 2024

Dear Noah, Thank you for the lovely review! We're delighted you appreciate our skincare products. If you have any questions or need assistance, feel free to reach out. Cheers to beautiful skin! Warm regards, The MD Glam Support Team

Response from MD GLAMDec 14, 2023

Dear Sarah, Thank you so much for your 5-Star Review! Your love for our Pore Beautifying Set, along with your positive experience with our promotions, speedy shipping, and top-notch customer service, fills us with immense joy and gratitude! We appreciate your candid feedback about the shipping cost, and we completely understand your preference for "free shipping." We're always looking for ways to enhance the shopping experience for our valued customers. Your suggestion about bundling the shipping cost into the product price is very clever, and we'll definitely consider it as we strive to make your experience even more enjoyable! If you have any questions or concerns, please don't hesitate to reach out to our customer service team. We are always here to help and remain committed to providing the best possible experience for valued customers like you! Much love, The MD GLAM Support Team

Response from MD GLAMDec 6, 2023

Dear Nina, Thank you so much for taking the time to share your wonderful experience with our Luxury Skincare, Reward Points, and Customer Service! We're thrilled to hear that you found our response time prompt and helpful in addressing your concerns. Our hearts are full to learn that our products have made a positive impact on your skin. Living in the Midwest can be tough on the skin, and we're honored to be the product that has made a difference for you. We look forward to continuing to be a part of your skincare journey, and we can’t thank you enough for always choosing MD Glam By Dr. Cat! Warm regards, The MD GLAM Support Team