MD GLAMReviews of mdglam.com

Response from MD GLAMSep 8, 2022

Dear Terri, Thank you for taking the time to share your feedback. We are dedicated to the quality of our promises and the quality of our products, and how they are delivered. We intentionally designed the foil tab for easy removal the moment you twist off the cap - which sometimes gives you the impression they're not sealed properly. The foil tab on every MD GLAM Cleanser (and Scrub) is primarily meant to keep them from leaking. So you'll get every ounce of product you deserve. Rest assured that the Cleanser has never been tampered with or used. We just want to make things easier for you. :) However, this does not mean that we will not take action regarding your concern. Improvements to our products are validated by the experiences we gather from our valued customers, like you. Please contact us at [email protected]; we'd love to make your MD GLAM experience better.

Response from MD GLAMAug 1, 2022

Hi Brenda, Thank you for your feedback regarding your experience with customer service, we apologize for not meeting your expectations and providing you with our best. Please be assured that it is not within our intention to be considered non-responsive to your inquiries, as we are dedicated to making every customer experience exceptional from the moment they choose us. We want to make sure to turn your experience around in any way that we can. Please email our customer service executive directly at: [email protected] so we can rectify this situation expeditiously.