MD GLAMReviews of mdglam.com

Response from MD GLAMMay 23, 2024

Dear Susan, Thank you so much for your kind words and we're overjoyed to hear that you love our products! We apologize for any inconvenience caused by the shipping charge. As stated in our shipping policy, we do charge a $15 shipping fee for orders below $150, regardless of the delivery location. This policy helps us ensure that all our customers receive their orders promptly and in perfect condition. We truly value your feedback and appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team. We’re here to help! Warm regards, The MD GLAM Support Team

Response from MD GLAMDec 13, 2022

Thank you for your kind words and for being a loyal customer of ours for over 3 years! We are thrilled to hear that you love our products and appreciate the rewards system we've recently implemented. We understand how important it is to be able to customize your skincare routine, so we will take your suggestion into consideration when creating our next product line. We are glad that our 40% off site wide sales offer you the opportunity to purchase our luxury brand. We strive to give our customers the best savings possible. Currently these sales occur in Dr. Cat's birthday month and Black Friday, but we will look into adding more sales in different months as well! Thanks again for being a customer and for taking the time to share your feedback with us.

Response from MD GLAMSep 6, 2022

Dear Patty, Thank you for taking the time to share your feedback. We are dedicated to the quality of our promises and the quality of our products, and how they are delivered. Some occasional shifts in volume may occur during transportation and delivery. We are committed to the highest standards of quality, ethics, and integrity, and we'd like to ensure our products meet those standards. Please contact us at [email protected]; we'd love to send you a replacement. Sincerely, Team MD GLAM