McGee & Co.McGee & Co. was created in a spare bedroom with lots of big ideas and no room for fabric samples. After many late nights of brainstorming and collaboration, husband and wife team, Syd and Shea McGee decided to take what was a small business for a stay-at-home mom and turn it into something much more.
McGee & Co. (mcgeeandco.com) has 557 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Fults
I ordered two baskets and they both were damaged upon arrival. I emailed Mcgee with photos and they gave me 15% off my next order! Why would I want to order again when what I got was damaged and I was only offered 15% off a future purchase??
Response from McGee & Co.May 12, 2023
Hi Christin! We are so sorry to hear that your order arrived damaged. We would be happy to issue a replacement or refund for the damaged pieces. Please be on the lookout for a followup email!
Jill S.
great communication and delivery and great descriptions and photo of furniture
Response from McGee & Co.May 5, 2023
Hi Jill! We are so happy to hear you received great communication and a smooth delivery. Thank you for shopping with us!
Lucy A.
I'll be honest: I was a little nervous ordering some furniture from McGee & Co. I'd ordered Christmas tree decor in the past and the delivery experience + product quality was great there but the items I was ordering this time around (ottoman stools) were bigger and the previous reviews of terrible experiences had me anxious! Thankful I took the plunge anyway though. My two ottoman stools came quickly and they are SUCH good quality. I love them!! Hopefully if I do order bigger pieces in the future from them, I'll have a continued positive experience.
Response from McGee & Co.May 4, 2023
Hi Lucy! We are so happy to hear about your positive experience ordering furniture from us! We are working to optimize wherever and whenever we can to make improvements across the board. Should you have any questions regarding your next purchase, don't hesitate to reach out to our Customer Experience Team at [email protected]. Thank you!
Kathy C.
Target collection is very affordable
Response from McGee & Co.May 4, 2023
Hi Kathy! We, too, love the Target collection!
Joanne F.
I bought the two tier basket and it’s totally crooked- I live in Canada and have to drive an hour to pick up parcels so it’s not worth the hassle to return
Response from McGee & Co.May 5, 2023
Hi Joanne! Thank you so much for taking the time to leave your feedback, and we are so sorry that your piece came in less-than-perfect condition! We just emailed out to the email on file, in hopes to find a resolution.
Kathy S.
The items did come quickly and where very nice quality
Response from McGee & Co.May 4, 2023
Hi Kathy! We are so happy to hear this. Thanks for taking the time to leave a review!
Sabeena L.
I love how easy it is to shop!! My concern is the shipping charges are way too high!! The availability of items is another concern. I have been waiting for stuff to come back in stock for so long!!
Response from McGee & Co.May 4, 2023
Hi Sabeena! Thank you for this invaluable feedback! We will take this to the appropriate teams to make improvements as needed. In terms of shipping costs, we are actually actively in the process of optimizing our rates. Stay tuned!
Michele F.
More problems with each order I've placed. I have now made the decision not to order from McGee & Co again. I placed an order at the beginning of December. A month later, when some of the items had not arrived, I sent an email to the company and was told that those items were no loner available. Meanwhile, I had been charged and was not issued a refund until I demanded one.
Response from McGee & Co.May 5, 2023
Hi Michele! We are so sorry to hear of your experience with us! We implemented a new system at the end of 2022 and it caused a discrepancy in accurate inventory counts. We are sorry to hear your order was impacted by this! We know how frustrating it is to not receive the product you planned on. We hope we are able to provide you with a better experience in the future!
