Mitchells & ButlersReviews of mbplc.com

10 wasted years Disgusting company avoid Apple tree nottingham ember inns Katie the manager recorded me on pubs cctv she then recorded on her phone to show people in another pub.Drugs took in pub on Xmas day 2023 first hand witness M&B DATA PROTECTION shall be suing u

Started a bar job in March 2024. On contract it is stated 37.5 hours a week and I was verbally told it was not a zero hours contract. Suddenly I have gone from 28 (never 37.5) hrs per week to 10 then none then 10 over a month how are you supposed to pay your bills what a terrible company

Wanted to book a table at lunch time for a party of 10. A visit was made to try and do this but was told by the member of staff that this could only be done by the manager and he would ring us back. He did not do this. Contact was made again but still was unable to get a reply. This is the second time of trying to book a meal at this establishment without success and have had to book at another restaurant in the area

Got some vouchers to use but for personal reasons I have not been able to use them. They expire very soon so will be totally wasted. Other companies have offered an extension but not this lot of cowboys. Take the money and CYA.....thanks a lot.

Had dinner with friend at Brown's In Shad Thames, London. Absolutely disgusting men's toilets, literally all of them with rather a lot of, yes, brown ones. Rude and unhlpful manager and response to my complaint from general manager while apologetic, was to effectively gaslight me about their incredibly high standards when my photographs showed anything but. Very mediocre food. I've been there before and it's always very hit and miss in terms of the experience. Unlikely to go back and would definitely not recommend this restaurant.

Had a lovely meal and drink at o'neils in Hanover Street the food was lovely and the staff were great dot was lovely and friendly would recommend here

HAD A DECENT CARVERY AT THE BRITANIA INN ON OTTERSPOOL PROM BUJT WAS APPAULED AT THE PRICE OF A CHILDS 1/2 PINT OF WATER WITH BLACK CURRENT CORDIAL (£1.95). I KNOW IT HAS TO BE SERVED AND THE GLASS WASHED BUT YOU NEED TO EXERCISE A MODICOM OF BRITISH VALUE AND DECENCY TO YOUR LOYAL CUSTOMERS

Earlier this year I had a deeply unpleasant experience dealing with the customer service team when lodging a food poisoning complaint. After following their procedure as advised to report the case of suspected food poisoning after eating at The Devon Doorway I was sent an email explaining that I could not have experienced food poisoning as the symptoms experienced were too soon. I experienced symptoms two hours later, however their email stipulated that food poisoning typically takes place 4-6 hours after the initial consumption. I have a receipt of emails to prove this. The information they provided contradicts the NHS advice page on food poisoning, it can indeed take less time for symptoms to emerge- so I was and still am perplexed why I was sent false information by a team of alleged professionals? After complaining I had a phone call with a lady called Ann Bach who is a senior member of the team. She admitted on the phone that this was a mistake and that fish can trigger earlier symptoms. Please note that she did not apologise and repeatedly interrupted me during the phone call. After asking why I was sent misinformation she stuttered for a while but could not provide a clear answer. Overall it was a horrific experience and having not even received an apology for being sent misinformation, I can only describe the person with whom I spoke with as incompetent.