Mitchells & ButlersReviews of mbplc.com

Boycott this smug company that seems to be pleased about cutting down a piece of ancient heritage. Disgusting behaviour.

Boycott the tree killers

How disgusting that Mitchells and Butlers felled a 500 year old oak tree because they say they were told it was dead. Just more vandalism to make a few quid. They should receive a heft fine.

Boycott M & B if you care about our Natural heritage. Justice for the ancient Oak in Enfield. I'll never be setting foot again and neither will my friends and family.

How dare you take down a healthy, ancient tree. It wasn't yours to kill. As you have no respect for nature or our natural heritage I will be boycotting your chains from now on. Not that they are worth visiting anyway.

Disgusting.

Honestly used to love this place, however the management team really let this beautiful pub down, particularly the two lady mangers, (both blonde) believe her name is Laura and not to sure on the other lady who wears glasses, both lack basic respect for customers and knowledge. We came in for Mother’s Day with our baby and small dog, we was also waiting for another 6 people. We went through to the back room in the bar area, we was told it was closed for Mother’s Day and no food was being served in the two rooms, due to it being Mother’s Day. They had plenty off staff on shift and I’m confused as to why they even have a bar area to accommodate for customers if they are turning customers away. We was then told to go into the main bar area. After sitting with menus and retrieving my sons high chair, Laura than told us no food was being served in the bar at all. I’m surprised such a well established business is turning away paying customers. The bar was completely empty, plenty off staff and not enough work being done, lots of staff chatting and huddles. To top it off, members of staff proceeded to eat their food in the bar next to us why we had to leave because we had our dog, my son has sensory issues so this was just a nightmare after settling him, I also believe the restaurant create fake bookings on the system to ensure they do less work. This is not the only issues I’ve had, my last visit was a complete nightmare.

Really dissapointed had a great meal at chimneys ( hooton) about a month ago & thought we would treat the family (8 of us) to a meal 23/03/25 as the meal we had was superb. Not this time,I had along with 2 more in the group a trio roast dinner,now bear in mind a month previous I ordered the trio roast & it was superb lovely large plate of meats roasties Yorkshire pudding carrot & parsnip + a side dish of 6 mixed veg,absolutely stunning my wife had a completely different dish.so imagine my horror after bigging the roast up to the family that when the 3 trio of roasts arrived there were only 2 side dishes of veg.when I asked where the other dish was i was told "it's 1 dish between 2" We had to ask twice for tap water for the table.at the end of the meal i asked for the bill & noticed there was a service charge of 10% ( because we had a group of 8 )i challenged this & eventually the 10% was knocked off.i normally don't question a bill i just pay but what a liberty.the meals themselves were excellent & the puddings just as good,but I'm afraid we will be booking elsewhere as I don't like the sneaky 10% being added for groups of 8 or more & i don't like them changing the side dishes.its not clear none of it.we eat out as a family quite alot but we will not be eating at chimneys hooton again as a family.