Igor
Thank you for helping me with my cashback payment
Thank you for helping me with my problem, cashback payment. They worked very quickly and efficiently. Thanks

MaxRebates is a fast-growing cash back site providing shoppers access to the best available cash back, deals and coupons. Offering 100% of the commission from our merchants to you, we make sure you never overpay.Saving starts with us when you shop online.
maxrebates.com (maxrebates.com) has 189 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Igor
Thank you for helping me with my problem, cashback payment. They worked very quickly and efficiently. Thanks
Jeff B.
Updated: figured all issues. needed to verified some transaction. Even thought my transactions are payable, I needed to send many documents and screenshots to them. It was little inconvenient compared with other cashback sites. Anyway, It will need a much time if you want to resolve an issue with them. ---- All of my Purchases are available which on my id jeffonth. I tried to payout with correct payout password. I tried paypal or check method. But It said "Payout is not available". Sent many email to customer service from my gmail account. Never got any response from them so far.
Response from maxrebates.comOct 8, 2022
Hi Jeff, Thank you for bringing this to our attention and I sincerely apologize for any inconvenience this issue may have caused you. Upon checking, your issue had been solved. Any more question, please feel free to contact us. Sincerely, Vera MaxRebates Customer Service Team
emi U.
0 ETOILE ARNAQUE 1月に購入した商品のキャッシュバックが90日以上たっても行われない。5月にメールを送るがその後やりとりを10回以上し9月22日になっても全く解決はしない。 言われた通り購入時のオーダーページ、支払いページを送り完璧に購入していることが証明されたがキャッシュバックが行われなかった。 完璧な詐欺サイト。時間の浪費訴え訴えたい。 2000ー5000ユーロ以上の買い物はここではなく信頼できるサイトから行った方が良い。ここのクライアントサービス、veraは全く役に立たない。
ab
Your cashback will be NEVER honored!
Busted K.
THIS IS THE WORST CASHBACK SITE IVE EVER USED. I HAVE SO MANY PENDING ORDERS FROM BLOOMINGDALES AND WALMART FOR MORE THAN 10 MONTHS BUT NONE OF THEM ARE PAYABLE. CUSTOMER SERVICE IS SO USELESS AND GIVES THE SAME “SORRY” AND “FOLLOW UP” REPLIES AND MAKES EXCUSES THAT THE MERCHANT HAVENT PAID MY ORDERS PLEASE DO NOT BE DECEIVED BY THIS COMPANY!!! THEY WILL BAIT YOUTO GIVE HIGH CASHBACK BUT THEY DONT PAY AT ALL AND THEY NEVER WILL. THEY WILL MAKE YOU WAIT MONTHS AND MONTHS UNTIL THEY FORGET ABOUT YOU AND DONT PAY YOU ANYMORE. IF YOU PLAN TO USE THIS SITE, PLEASE DONT!! USE OTHER REPUTABLE CASH BACK SITES LIKE RAKUTEN AND TCB THAT WILL PAY YOU!!
Response from maxrebates.comSep 2, 2022
Hi Busted, Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. First, I would like to apologize for the frustration that you experienced. Usually, it takes 90 days for cash back to be available - it depends on different merchants as they have different speeds in reviewing the shopping information. Some merchants might wait for the return date to pass if customers return or cancel their orders. I could not find anything with your name. May I know what your account is? Could you please contact us at [email protected]? Once again, we are truly sorry for the inconvenience. Please do not hesitate to contact us again if we can be of any further assistance. Sincerely, Vera MaxRebates Customer Service Team
IvRi
ALL SOLVED and EXCELLENT SERVICE, just takes a bit of time
Response from maxrebates.comSep 2, 2022
Hi Ivri, You sent the email on Friday night. We don't work on weekend. And we replied you on Monday. Your issue had been solved. You already withdrew thousands cashback from us. We are very sad and dissappointed with this. Sincerely, Vera MaxRebates Customer Service Team
FilAm
Untrustworthy. I have been unsuccessfully trying to get my rebate from Max Rebates for 2 Luminess purchases 143006** and 142297**, one from 11-26-21 and one from 1-3-22. Unbelievably, I still have not received my rebate. I have been going in circles with Adrianne and keep getting "oh we are following up". I have to keep emailing which I do about every month and receive excuse after excuse. I have asked for their corporate mailing address and Adrianne has refused to provide it. This is a clear indication of a shady company. Once I get my rebate I will NEVER do business with them again. Really I could not recommend them to anyone. Stay with reputable companies, it will save you time and energy. I have never had any issue with any other click for credit/miles site before and have been doing this for 10 years. UPDATE 8-18-2022 Adrianne emailed me again this time claiming that I did not click through their site but that if I consider removing my post on TrustPilot regarding my experience they will give the credit from their funds. I pointed out to her that in her previous email on 7/28/2022 she acknowledged "Upon checking, your order # 142297** has already been accepted by the merchant and it's still pending for the merchant to pay for this order." Yet she is now telling me I never did it right. WOW! Also, to date I still have not received the corporate mailing address, her only response was "May we know why do you need the corporate address? " Enough said. RESPONSE to 8/22/2022 Comments from MaxRebates- So now they are saying the Luminess link wasn't activated on their site. Well it was on their site and when I clicked on it, it redirected me to the Luminess site to order. If it wasn't activated it should have not even been on their site. MaxRebates should do the right thing and reimburse me for the 2 purchases since it is obvious that the error is on their site. Let's see if they make it right. If so, I will log back in and state if I received my rebate or not.
Response from maxrebates.comAug 22, 2022
Dear Customer, We are sorry that this disappoints you. I have mistaken your missing order with another customer so, I completely understand the frustration this has caused you and I sincerely apologize for this. Regarding your missing cash back orders, our team worked hard to follow up and get a resolution for these claims and we have found out that at the time when you placed these orders, the merchant was not activated on our website that’s why your orders weren’t tracked and if the merchant is not activated on our website, then you won’t be able to shop through or access it and we have no idea how you were able to make an order on the deactivated link. Once again, we are truly sorry for the inconvenience and hope to offer you better services in the future. Sincerely, Adriane MaxRebates Customer Service Team
Anita T.
Fast respond and really helpful ! Thank you for the great customer service