MaximusReviews of maximustribe.com

Things were great until they weren't! Maximus stopped sending me my medication (though they warn about quitting cold turkey when you try to cancel) and kept charging me for nothing. Their customer service is the worst I have ever experienced. The online chat is generative AI, and when I called their phone number it was clearly a call center where I could not hear or understand the "agent" due to the loud background noise and his muffled voice. When I called back a recording said an agent is not available. It takes several days to get a response to an email, and they just send you in circles. But their auto pay system keeps charging! There are several other options in the market. I would avoid this company. I would give zero stars if I could.

Very dependable and responsive

customer service is joke. They'd charge your card without your consent and when you tell them to reverse the charge, "we can not reverse the charge", which is false. The charge is still pending status, which means maximus has about 4-5days to withdraw the charge. Cusotmer service put me on hold for over 30min to make me give up. this is a dishonest company

Great medical and customer service oriented. Very quick response time

Pretty responsive company, even during regulatory problems.

I am impressed with the communication and how we have to update our stats prior to a new script being written.

Product quality and customer service excellent.

Excellent customer service experience. Juan was helpful, polite, and followed through on the issue I had and rectified it while in chat.