MaximusReviews of maximustribe.com

UPDATE:I had a talk with someone in Customer Service who addressed all my concerns. It had to be escalated to get a response but the response was 5 stars! Poor customer service - questions go unanswered. Needed a copy of an invoice for my FSA and have requested 3x via chat and no response. Wanted to micro dose GLP and was given 10 weeks of 1mg when standard micro dosing on other websites is 2.5. Needless to say it did nothing for $249. I would have canceled but was not told my dose (after several inquiries) until after it was paid for and shipped. I emailed the Doctor that I was disappointed and he said to contact customer service (who does not respond)

Customer service helped me get squared away, so far great results!

I have been working with Maximus for 2 going on 3 rounds of weight loss support. They are very responsive to my needs. The price is great, I love the flexibility, and the people are amazing.

This company was my first experience with using Tirzepatide. After very diligent searching for a company I could trust, I started with them in May 2025. The product was incredible. I lost over 60lbs in 6 months. But more importantly, it literally blocked my alcohol cravings and significantly decreased my pain and inflammation from Fibromyalgia and Hashimoto's within the first week. I was disappointed when they started switching pharmacies often. This was during legalization scares and big pharma threats to compound companies. But their customer support is incredible. They worked with me to try to keep my pharmacy consistent so that the product stayed consistent. The only reason I left them is because I found better pricing elsewhere. But this company has a longterm reputation for various health products. I would highly recommend using them.

Canceled my annual subscription, in time, product was NOT shipped Issue resolved

I’m updating this review to 4 stars, originally 1. I had some problems getting in contact with anyone for over a month, but once I finally got in touch with someone they went above and beyond to Fix the issues. I was in contact with a team member who fixed my original issue and stayed in contact with me for a few months to make sure there were no further issues. I would raise it to 5 stars but it was a big issue for a period of time but they did do as much as they could to make it right so not perfect but definitely willing to work things out with me and that means a lot!!

Update: Following my initial rating, I was contacted by Mickler from Maximus who worked hard to correct the issues outlined below. He went above and beyond to address all gaps in service and also continues to follow up on my orders to ensure they are correct. Truly outstanding customer service that has significantly improved my satisfaction with Maximus. The rating above reflects these updates. - - - Frustrated by the service. Signed up for subscription for 2 medications. Received both initially but one was not enough to make it until the next refill, so I ran out of medication. At the time of auto renewal, no refills were sent to me. I called customer service and they confirmed meds were on the way. Finally did receive the prescription (after a 4 week lapse in medication), only to find there was only 1 of the 2 medicines in the package. Not sure what the problem is, but seems to be a struggle for this company. Considering moving to another service if this issue doesn’t improve.

Quick responses, great customer service, and very simple process.