Brian G.
Excellent Customer Support
I tried out the Maximus King protocol. The product didn't really work out well for me because I experienced the side effect of muscle/joint pain and while I did experience benefits of the product and the pain wasn't severe, it was limiting for my workouts and I opted not to continue with it. I didn't cancel before they already sent my second shipment. The service I received (via email/web) in cancelling that was excellent. The rep was very clear and thorough and while they couldn't refund for me or take back the medication (for legal compliance reasons), they refunded me on all the auxiliary services and I believe even discounted the medication they'd sent me. They also advised me that many customers experiencing the same side effects as me just take the product less frequently; this info actually enabled me to use the remaining product in a way that worked for me. This is not one of those companies that makes it difficult/impossible to cancel a subscription. The service I received from them leaves me inclined to consider any other products they may have to offer me in the future.




