Maxaroma.comReviews of maxaroma.com

Fast shipping , authentic perfumes

Purchased Nishane Fan your flames Perfume...The Packing Was Beautiful With Smooth Transit Shipping Time...Great Perfume With Long Lasting Projection....The Perfume is 100% Authentic...Thanks To Maxaroma For Competitive Prices

to be honest, if I wouldn’t have to because they deliver to US/Boston, I would never order again. The order process is extremely annoying.. paying thousands of dollars for an order and after a few minutes it’s deleting the cart. before I could order. Every time I tried to order as a guest it asks for a password and creates an account but then says it’s the wrong password. Tried to send a new password via mail - never got one. Tried to order in SAFARI (Mac) - error every time. I tried approximately 6 times before I could finally order. It’s a mystery to me how such a bad ordering process is working for you as a company. Plus allthe stress I have now to send you all these information.. I deeply hope that I never need to order with you again. They wanted to me to send a copy of my credit card via mail (!) for security check? Are you serious?

Prices Beat others, and shipping is fast. I can place an order at 9pm, ships next day then get it in another day. Not to mention how they break down the frangrance. Highly recommend.

Maxaroma is the bomb!!!! Do you know how much care they take in just packaging your order, let alone their genuine concern for your happiness ? That should tell you the degree of their professionalism and ultimate desire for the best customer satisfaction. You will never go wrong with MaxAroma. Will forever recommend.

WARNING!!! I purchased 6.8oz Dior Sauvage edp cost 160 dollars. I recieved a fake. I sent the fake back and they acknowledged it was a fake but refuse to give me a refund blaming me that it’s fake. This has been the worst’s experience I’ve ever dealt with in customer service. Dispite the numerous reviews that the same bottle is fake. No apolopgy for sending fake. No concern for the customer. I would advise using any other website. If you receive a fake item they claim they don’t sell fakes and put the blame on you. Research them and see I’m not the only person with this issue. They take absolutely no responsibility for the fake items they sale. Not only that, they want me to send them a return label to send me the fake bottle they sold me to start with. There are several reviews that the same bottle people recieved was fake yet they blame the customer. Scammers spend your hard earned money somewhere else. I did get a refund but had to dispute with my credit card. MaxAroma did absolutely nothing to make this right. They have removed every review I left on their site and have tried to dispute and have every review I left other places such as trust pilot to remove them. All that yet still not once have reached out to the customer and simply apologize for the experience. This was the first time I ever used them and due to the experience will never use them again or recommend anyone use them at all. There are to many companies that if something like this happens wants to make it right. They do nothing but accuse me of sending them a fake when I sent them back the exact item they sent me when I purchused it. Responding to their reply. I was refunded however I had to go through my credit card. The item was acknowledged to be fake. I was told the item I returned was a fake and they don’t sell fakes so it didn’t come from them. I sent them the exact item I was sold and was told the item I sent back was fake and I needed to return the genuine item they sold me. They refused to give a refund or apologize such as reply below. Their response is simply another reason to stay away from them. Simply read the many reviews of others with the exact same experience. They were no help at all and just wanted my money. Didn’t care at all that they sold a fake item. Don’t trust them at all if you get a bad item they do not care. The credit card company made it right. Not MaxAroma so please don’t pretend yall took care of the situation. You did not.

absolute scam. They are selling fake Creed fragrances purchased through an unauthorized third party seller. I have spoken directly with Creed customer service and they confirmed that the bottle I purchased ($250 RPO) is fake. Rather than giving these scammers info on what went wrong with their packaging- please call the perfumer directly if you have questions about the authenticity of your bottle. They have reported they are aware Max Aroma is doing this and from the ridiculous customer service experience I had today; they intend to continue this scam. A reputable company would verify the merchandise beforehand, not to mention not have the gall to continue selling the fake items even after confirmation. I will never purchase from Max Aroma again and discourage you from doing so as well. They do not stand behind their products and have poor customer service to add insult to the experience.

Amazing shipping and fast responses by customer service highly recommended discounter that package better than some retailers!