MAURIPRO Reviews | Read Customer Reviews of mauripro.com

MAURIPRO Reviews | Read Customer Reviews of mauripro.com

MAURIPRO reviews

420 approved reviews, newest moderated first

Annemarie B F.
Oct 28, 2024
Areliya was on point
Areliya was on point, knowledgeable & quickly resolved my concern. Have been buying from MauriPro since my J24 days. They are awesome!
Response from MAURIPRONov 4, 2024
Hi Annemarie! Thank you for sharing your experience! We're thrilled to hear she was able to assist you promptly and effectively. It’s an honor to have been part of your sailing journey since your J24 days, and we’re grateful for your loyalty. Looking forward to helping you with all your future sailing needs!
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Paul G.
Oct 28, 2024
Santiago was terrific!
Ordered a windlass and was contacted by Santiago that he would be my customer service rep. I inquired as to when the windlass might arrive and he worked with me to make sure I knew when it was shipped and when it would arrive. I assumed this would take a while, but it arrived at least 5 days earlier than I had anticipated and Santiago kept me informed every step of the way. They have great customer service. Will be ordering supplied from them from now on!
Response from MAURIPRONov 4, 2024
Hi Paul! Thank you for sharing your experience! We're delighted to hear that Santiago kept you updated throughout the process and that your windlass arrived even earlier than expected. It’s fantastic to know our service exceeded your expectations, and we look forward to supporting you with all your future orders. Welcome to the MAURIPRO family!
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Toby H.
Oct 16, 2024
Good Experience and product knowledge
MAURIPRO continues to be a go-to source for sailing gear and equipment. They have consistently given me technically competent advice over the course of several years and they carry a good product selection with competitive prices.
Response from MAURIPROOct 17, 2024
Hi Toby! Thank you for your continued trust in MAURIPRO! It's great to hear that our technical advice and product selection have consistently met your expectations. We look forward to supporting your sailing adventures for many more years to come!
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Wayne P.
Oct 10, 2024
Best price for the part I ordered
Best price for the part I ordered. Prompt delivery and quicker than I was expecting.
Response from MAURIPROOct 17, 2024
Hi Wayn! Thank you for choosing us, and we look forward to helping you again soon!
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D. Eric B.
Oct 10, 2024
I was having difficulty finding all the…
I was having difficulty finding all the deck hardware for my Knysna 500 catamaran. Many of the Lewmar stand up blocks and traveler components were back ordered on most sites. She was able to give me the exact part numbers and dates to receive them in time for our haul out. She "teed" them up perfectly, ordering them with push of a button and the orders perfectly arrived on time. Excellent service very appreciative.
Response from MAURIPROOct 17, 2024
Hi Eric! We're so happy we could help you find all the deck hardware for your Knysna 500 catamaran. It’s great to hear everything arrived on time for your haul-out! Thank you for your trust, and we’re here whenever you need us again.
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JAMES F.
Oct 9, 2024
Product was not as ordered
Product was not as ordered. Halyards were 20ft to short for the Beneteau 44 which takes 125 ft and the ones I received were 105 ft
Response from MAURIPROOct 10, 2024
Hi James! Thank you for bringing this to our attention. Don’t worry—we’re already reviewing your case, and one of our agents is dedicated to assisting you with this issue. We’ll make sure it’s resolved quickly!
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Kevin S.
Oct 8, 2024
Ordered an auto pilot motor for them
Ordered an auto pilot motor for them. Dealt with Erick, he was very helpful and informal about the timeline on getting my part. The phone number on the website never went through however, was never able to speak to someone on the phone until after getting in touch with Erick through the online chat feature.
Response from MAURIPROOct 10, 2024
Hi Kevin! Thank you for your feedback. We’re glad to hear Erick was able to assist you and keep you updated on your order. We'll definitely work on improving our phone service. We appreciate your patience and look forward to helping you again in the future!
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John E.
Oct 4, 2024
Prompt replies to several requests
having requested information on a lewmar part Sandra got back to me with the info required and other options within a few hours despite time differences, order placed and follow up great now we both wait on lewmar to supply.
Response from MAURIPROOct 10, 2024
Hi John! Thanks for your review. We're delighted that Sandra could quickly provide you with the information and options you needed, even with the time difference. We appreciate your trust and look forward to assisting you again!
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