MAURIPRO Reviews | Read Customer Reviews of mauripro.com

MAURIPRO Reviews | Read Customer Reviews of mauripro.com

MAURIPRO reviews

420 approved reviews, newest moderated first

Luke L.
Feb 26, 2025
Excellent service
Excellent service. Had an issue but they were very attentive and worked with me on resolution. Truly went above and beyond to clear up the issue and deliver excellent customer service. Highly recommend.
Response from MAURIPROMar 6, 2025
Thank you for your kind words! We appreciate your patience and are glad we could resolve the issue to your satisfaction. Providing excellent service is our priority, and we’re grateful for your support. Looking forward to assisting you again in the future! ⛵️
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Brian C.
Feb 5, 2025
Great Tech Support
I won’t see the package for many weeks because it will be arriving with friends, but I found the knowledge and support of what exactly I needed was excellent at Mauripro and I’ll be back!!
Response from MAURIPROMar 6, 2025
Thank you for your feedback! We're glad we could help you find exactly what you needed. We appreciate your trust and look forward to assisting you again in the future. Safe travels, and enjoy your gear when it arrives! ⛵️
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Hans - Peter Q.
Feb 1, 2025
Friendly contact
Friendly contact. Fast delivery. All good
Response from MAURIPROFeb 4, 2025
Thank you for your support! We're glad you had a great experience—fast, friendly, and hassle-free. Looking forward to serving you again! ⛵️
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Charlene S.
Feb 1, 2025
Great Service
Items I ordered were shipped very quickly and people I worked with via email and telephone to correct a shipping address error were polite and very helpful. They followed through immediately, getting my order to the correct address very fast. I will definitely shop with them again!
Response from MAURIPROFeb 4, 2025
Thank you for your kind words! We're glad we could quickly resolve the shipping issue and get your order to you on time. We appreciate your support and look forward to helping you again in the future! ⛵️💙
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Eddie G.
Jan 7, 2025
Bad buy
The item was not represented well. The in structures where very minimal. The produce was not what I expected.
Response from MAURIPROJan 8, 2025
Thank you for your feedback. The team is already working on your return to ensure everything is handled promptly. If there’s anything further needed, feel free to reach out. Always happy to assist!
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Jerry K.
Dec 20, 2024
Took over 2 weeks to ship!
Placed an order for items that showed in stock and it took 15 days to ship. Disappointing because I had to postpone plans to install the parts as I still wait.
Response from MAURIPRODec 30, 2024
Thank you for your feedback. We understand how the delay may have impacted your plans and sincerely regret any inconvenience caused. We will take steps to improve our communication and ensure a smoother experience moving forward. Please don’t hesitate to reach out if there’s anything further we can assist you with.
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Jil W.
Dec 18, 2024
Mauripro has an excellent staff
Mauripro has an excellent inventory, prices, and access to obscure parts. They are extremely nice to deal with. Recently I ordered the wrong size part and sent it back, but by mistake did not sent the required UPS tracking #. Their staff looked hard and found my part providing me with a refund despite my not following their protocol.
Response from MAURIPRODec 18, 2024
Thank you for sharing your experience! We’re so pleased to hear you found our inventory and prices excellent and that our team was able to go the extra mile for you. Mistakes happen, and we’re always here to help make things right. If there’s anything else you need, don’t hesitate to reach out. Happy sailing! ⛵️✨
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JD
Nov 21, 2024
Great knowledgeable Staff (Erick)
While I had orig. ordered a complete unit from these guys and had to cancel, the service a response time was excellent. In choosing the part that was right for what I was needing to replace, Erick obviously has lots of experience. I'll be back for something else I'm sure!!
Response from MAURIPRONov 26, 2024
Thank you for your kind words! We’re so glad to hear Erick’s expertise and quick response made a difference in your experience, even with the cancellation. We’ll be here whenever you’re ready for your next sailing need. Looking forward to helping you again soon—happy sailing! ⛵️✨
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