Matthew Mercury WatchesReviews of matthew-mercury.com

I love your watches. I just wish your delivery period would be shorter… even if customers have to pay for expedited shipping. Other than that, awesome!

I had the pleasure of working with the Matthew Mercury Watches team to secure a pre-order for one of their stunning timepieces as a gift for my father's birthday. From the outset, their customer service was outstanding—responsive, reassuring, and genuinely committed to ensuring the watch would arrive well ahead of the special occasion. Not only did they deliver on their promise, but they exceeded expectations by shipping the watch earlier than anticipated, accompanied by a thoughtful complimentary gift. This level of attention to detail and customer care is truly impressive. The watch itself is a masterpiece—elegantly designed, beautifully packaged, and clearly crafted with precision and care. The entire experience has left a lasting impression, and I look forward to future purchases with confidence and enthusiasm. Highly recommended!

Outstanding customer service, high quality products / watches. Extremely efficient and responsive. Every purchase and experience with Matthew Mercury Watches has been beyond my expectations. Highly recommend!

Watch arrived quickly once dispatched. The customer service was exceptional. Very happy with my purchase.

I know have the Blue Dan and all White Dan love them both I continue to be impressed with all aspects of Matthew Mercury

Love your product, watches are beautiful love the different rubber bands. Delivery takes a little too long.

Order #1821 Owned a Dan W in green for around 20 months which took an age to arrive. (ordered 7th September 2023 arrived November 2023) Initially very happy with watch and what I'd paid for it. £225 wasn't expensive. Unfortunately the long term review doesn't stand the test of time. Worn approx twice per week, the case is showing signs of rust. The strap pin holding it to the case has been replaced twice already and is currently requiring another replacement. - the watch is worn loose! The strap itself has lost any shine / lustre and is now just a dull drab olive green. The battery had to be replaced - (by a professional) after 9 months and the chronograph hand has never reset to the number "12" but always the number "3". Even the watch repairer couldn't reset it. Edit.... Now strap supplied by Matthew Mercury. Clear instructions on how to change. Concern for all other problems now rectified. Thankyou. Increase star rating

Gift for my husband and he loves it