MatterportMatterport is the leading spatial data company focused on digitizing and indexing the built world. Our all-in-one 3D data platform enables anyone to turn a space into an accurate and immersive digital twin which can be used to design, build, operate, promote, and understand any space. Contact us to learn more: 1-888-993-8990.
Matterport (matterport.com) has 102 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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Showing 29 reviews with 5 stars · Clear filters
Naomi B.
The team’s support has been outstanding — always quick to respond and flexible in arranging meetings that suit everyone. Dan and Irsyad go the extra mile by checking in regularly, making me feel truly valued as a customer. Exceptional service all around.
Response from MatterportNov 25, 2025
Hearing this makes our day! Thank you for sharing your positive experience.
Kristina K.
I work with Saba for the past 12 months. From very beginning, she demonstrated exceptional professionalism, deep product knowledge, and a genuine commitment to helping us succeed as her client. No matter how complex my queries were, she took the time to walk me through each step, ensuring I not only got the answers I needed but also understood the underlying process. Her responsiveness and dedication have made a significant difference in my experience with Matterport. Absolutely deserving of a full 5 stars.
Response from MatterportNov 21, 2025
Thank you so much for the 5-star review! We're thrilled to hear you enjoyed working with Saba. We appreciate your support and feedback.
Lee-William O.
As an Enterprise customer (Airline) we've adopted Matterport as a way capture our physical assets. We've been utilising the Matterport tools to develop training, improve stakeholder engagement and improve productivity. We've being using the technology for almost 3 years and keep expanding our relationship. The team we work with are fantastic.
Response from MatterportNov 21, 2025
Thank you for your review and for choosing Matterport as your all-in-one solution for business operations. We look forward to growing with you and supporting your efforts in the years ahead!
Dennis
I work with Saba, Marina and Stephenie on business matters. Communication is always excellent and my requests are dealt with promptly.
Response from MatterportNov 21, 2025
Thank you for your kind words - Saba, Marina, and Stephanie are valued members of the team and we're glad to hear that they were able to provide you with exceptional support!
Sebastian B.
Support staff been amazing in supporting what is a great product. Very happy with everything.
Response from MatterportNov 21, 2025
Thank you for taking the time to leave an excellent review and we're thrilled to hear that you've had a positive experience thus far. Our support team is always ready to help!
HK R.
My company, as a Enterprise User which user and space volume 5000 and 15000 , has been collaborated with Matterport for almost 5 years. Deeply appreciate to their leading technology and professional customer success services that help our real estate business doing great and seamless integration to the enterprise environment. 0% error so far.
Response from MatterportNov 21, 2025
Thank you for sharing this wonderful feedback and for being a valued Enterprise partner over the past five years. We truly appreciate your trust in Matterport and are delighted to hear that our technology and customer success team have supported your real estate operations so effectively. We look forward to supporting your success for many years to come!
Debbie
We’ve had an excellent experience with Matterport. Their team is highly responsive, provides ongoing support, and is always considerate of our needs. If we have any issues, they work hard to actively resolve them. The Pro3 camera is a superior tool for creating designs from point cloud data. Highly recommend their services!
Response from MatterportNov 21, 2025
Thanks for the wonderful feedback! We’re so glad that you have chosen the right tool for your needs with an excellent team to support your projects. We’re here when you need us!
Mauro D.
Matterport continues to stand out as an exceptionally reliable and innovative company, offering top-quality solutions for the digitalization and enhancement of spaces. The precision of their technology, the user-friendly platform, and their constant commitment to advancing the industry make them a true market leader. A special thank-you goes to Klaudio, who is always professional, available, and attentive. His timely and effective support truly makes a difference and ensures every interaction with Matterport is smooth and positive. An excellent service in every respect—well deserving of a highly positive review.
Response from MatterportNov 19, 2025
We’re truly grateful for your outstanding review! We’re especially happy to hear that Klaudio has provided exceptional support - he’s a valued member of our team, and your feedback means a lot. We’re honored to be your trusted partner and committed to continuing to deliver excellent service.