Matterport Reviews | Read Customer Reviews of matterport.com

Matterport Reviews | Read Customer Reviews of matterport.com

Matterport reviews

Showing 29 reviews with 5 stars · Clear filters

Thomas S.
Mar 18, 2026
Huge timesaver
We finally moved to the Enterprise version of Matterport and it's saving our drafting team a ridiculous amount of time. It used to take days to get accurate site measurements for our NYC projects, but now we just scan the site and send the link out. It's super easy for the investors to actually see what's going on without having to fly in or put on a hard hat.
Response from MatterportMar 18, 2026
Thank you for the kind words! We appreciate you sharing this feedback. It’s great to hear that Matterport Enterprise is delivering meaningful time savings for your drafting team and improving visibility for investors. Helping teams work more efficiently and confidently without added site travel is core to our mission. Please don’t hesitate to reach out if we can support you further. We appreciate your partnership.
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Authentic B.
Feb 20, 2026
OK so my 5 star review is for the full…
OK so my 5 star review is for the full size professional camera and software. That works like a champ and really helps show a homes interior perfectly. A few in our office tried the unit that holds your phone, uses a mobile Matterport app and spins to take a 360 photo. It then blends them just like the full size professional camera but with less then professional results. Do not use the small form factor. The one we bought is already discontinued but they happily refunded my annual charge to store the files. That's solid customer service. We'll be with them for many years to come I'm sure and that kind of service will keep us coming back.
Response from MatterportFeb 25, 2026
Thanks so much for the thoughtful review! We’re really glad to hear the Pro camera and software are working great for your team and delivering the quality you need. Hearing that our customer service earned your trust truly means a lot to us. Thanks again for sticking with us—we’re excited to support you for many years to come!
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Mathew L.
Dec 8, 2025
I really appreciate the team's…
I really appreciate the team's responsive and willingness to help us as much as possible. They're always trying to find us solutions and do whatever they can to support us when we need it.
Response from MatterportDec 9, 2025
Thank you so much for your kind words! We’re thrilled to hear that our team’s responsiveness and commitment to finding solutions has made a positive impact for you. Supporting our customers when they need us most is always our top priority, and feedback like yours motivates us to keep delivering the best experience possible. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We’re here to help!
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Jom Suppakit L.
Nov 27, 2025
Smooth and Reliable Floorplan Service from Matterport
We had a very smooth and professional collaboration purchasing floorplans from Matterport. Communication was clear, delivery was on time, and the quality of the floorplans fully met our expectations. Overall, a reliable partner that we would be happy to work with again.
Response from MatterportDec 2, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that the collaboration was smooth and that our communication, timely delivery, and floorplan quality met your expectations. Your trust means a lot to us, and we’re delighted to be considered a reliable partner. We look forward to working with you again in the future!
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Gareth
Nov 25, 2025
Highly Recommended
The Matterport team was great to work with, and we were able to achieve the desired outcomes in a timely fashion.
Response from MatterportNov 25, 2025
It's wonderful to know we've been hitting the mark for you! Thank you for your review.
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Trung
Nov 25, 2025
Experienced team
The team at Matterport is very supportive and knowledgeable about what they do.
Response from MatterportNov 25, 2025
Your kind words are greatly appreciated, and it's our pleasure to be of such good service.
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Kevin M.
Nov 24, 2025
Matterport Experience
Overall, working with Matterport has been a great experience over the past several years. The entire account support team has been exceptional to work with and drive value into our business.
Response from MatterportNov 25, 2025
It's wonderful to know we've been hitting the mark for you! Knowing this is a huge encouragement for our team. Thank you for letting us know.
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Rhys L.
Nov 24, 2025
The technology is amazing and the…
The technology is amazing and the support has been great since we have implemented the camera within the business. Matterport are fast at responding to queries, they are happy to assist and answer any questions we need. They are also very friendly and professional. Thank you!
Response from MatterportNov 25, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that the technology and support have been making a positive impact on your business. Our team works hard to ensure quick responses and helpful assistance, so it’s great to know that’s been your experience. We truly appreciate your trust and look forward to continuing to support you!
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