Mat StoresAt Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.
Mat Stores (matstores.com) has 694 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jane, G.
Competitive pricing and very quick delivery. Chairmatmat just as described. Many thanks :-)
Response from Mat StoresNov 17, 2023
Thank you for your positive feedback. We are glad you are pleased with the service, cost and product received. Kind regards, Mat Stores
Jonathan
I received my mats the very next day and I’m really pleased with the quality of the mats to protect my new carpets.
Response from Mat StoresNov 17, 2023
Thank you for your review. We are delighted to hear you received your delivery promptly and you are happy with the item ordered. Kind regards, Mat Stores
Ms A Q.
The ordering process is easy, however, arranging a return is a different experience completely. In particular the cost of returning an item is very expensive.
Response from Mat StoresNov 1, 2023
Thank you for your review. We are sorry to hear that you are dissatisfied with the cost of a return, but as previously explained the rate is fixed as it is a collection service for large oversized parcels. This is an optional service which we offer our customers to make returns easier as most our products are large items. Kind regards, Mat Stores
Richard
Prompt delivery. The mat seems to be of high quality; however time will tell. So far no breaks or other deterioration.
Response from Mat StoresNov 1, 2023
Thank you for your feedback. We are pleased to hear you are happy with the quality of the chair mat you have purchased. Kind regards, Mat Stores
customer
A great product. Very solid. Arrived in less than 24 hours!
Response from Mat StoresNov 1, 2023
Thank you for your feedback and kind words. We are delighted to hear you received your item quickly and you are happy with your purchase. Kind regards, Mat Stores
P F.
Excellent, not much more to say. Very happy with delivery and product.
Response from Mat StoresNov 1, 2023
Thank you for your positive review. We are delighted to hear you are happy with the product and time it was received in. Kind regards, Mat Stores
William
Well packaged and timely delivery. Careful when unwrapping the plastic mats, they unroll explosively! They include a warning but I hadn't read that before diving in and cutting the cords - my own fault and good of them to include a warning at all.
Response from Mat StoresNov 1, 2023
Thank you for your feedback. We are pleased to hear your delivery arrived in good time and good condition. Kind regards, Mat Stores
Steve M.
It was easy to order and it arrived promptly. It is exactly what we needed having got a new carpet and experiencing difficulties with the work from home office chair sinking into the pile. It has solved the problem. Only slight issue is that it is quite slippery and the chair moves over the surface a little too freely.
Response from Mat StoresOct 17, 2023
Thank you for your review. We are pleased to hear the product is working as expected and protecting your new carpet. Please let us know if we can be of any assistance in the future. Kind regards, Mat Stores
