Mat StoresReviews of matstores.com

4.8694 reviews
Furniture Stores

Mat Stores

About Mat Stores

At Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.

Mat Stores (matstores.com) has 694 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: matstores.com
Website: matstores.com
Category: Furniture Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Mat Stores reviews

694 approved reviews, newest moderated first

TH
Jan 2, 2024
Great quality & customer service
The mat arrived broke. I notified Matstores and they replaced it very quickly which I appreciate! I have used the mat for several months now and it is great! Chair does not sink in and for the most part it stays in place on the carpet. Very nice chair mat for carpet!
Response from Mat StoresJan 8, 2024
Thank you for your review. We are delighted to hear your issue was solved promptly and you are now happy with the effectiveness of your mat. Please let us know if there is anything we can help with in the future. Kind regards, Mat Stores
Sarah
Dec 16, 2023
Quick & what I wanted
I recently ordered a mat to protect my floor. The order was easy, the mat arrived a few days later & is exactly what I wanted.
Response from Mat StoresDec 22, 2023
Thank you for your review. We are delighted that you found the order process easy and the delivery arrived in timely manner. Kind regards, Mat Stores
Nona S.
Dec 14, 2023
Fast and free delivery was great
Fast and free delivery was great. Price point also better than competitors.
Response from Mat StoresDec 22, 2023
Thank you for your feedback. We are pleased to hear you were happy with the product price and quick delivery. Kind regards, Mat Stores
Jeffrey D.
Dec 10, 2023
Still waiting for the mat, I'm sure it's a fine product.
I'm not sure yet, have not yet received the mat. Hopefully it's better than your customer service. Early last week I sent a question in about a charge and there has been no response. In fact, I am still getting a request to complete my order. I was going to get one mat, but decided to get a different mat instead. I guess I did not fully cancel the original order. Meantime a charge has cleared my bank, and my preferred mat is on the way. A response to my request would have been nice. Looking forward to using your fine product when it gets here on the 12th. I am probably being unfair to the mat in judging it by your customer service, which is lacking, at best.
Response from Mat StoresDec 12, 2023
Thank you for your feedback. We can confirm we replied to your email 12/04, we apologize if you did not receive this but sometimes our emails go into the spam folder with some email accounts. We can see that the mat has now been delivered and we hope you are happy with your purchase. Kind regards, Mat Stores
Janet
Dec 9, 2023
Good quality mat and quick delivery
Good quality mat and quick delivery
Response from Mat StoresDec 12, 2023
Thank you for your review. We are pleased to hear you are happy with your order. Kind regards, Mat Stores
Mr George K.
Dec 9, 2023
Very good service
Ordering on line was super easy. Items received were as described. The packaging was very good protecting the items from damage. Overall a good experience. Would use again.
Response from Mat StoresDec 12, 2023
Thank you for your positive review. We are delighted to hear the ordering process was easy and the item you order arrived as expected. Please let us know if there is anything we can help with in the future. Kind regards, Mat Stores
Lynn
Dec 9, 2023
Arrived really quickly …
Arrived really quickly and is doing well on the floor so far.
Response from Mat StoresDec 12, 2023
Thank you for your review. We are glad to hear your item arrived in good time and is working well to protect your floor. Kind regards, Mat Stores
Phillip R.
Dec 5, 2023
This is a great mat
This is a great mat. It looks like it will last a long time.
Response from Mat StoresDec 8, 2023
Thank you for your review. We are glad you are happy with the mat and hope it lasts you a long time. Kind regards, Mat Stores

Mat StoresReviews of matstores.com

About Mat Stores

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Mat StoresReviews of matstores.com

Mat Stores reviews

Great quality & customer service

Quick & what I wanted

Fast and free delivery was great

Still waiting for the mat, I'm sure it's a fine product.

Good quality mat and quick delivery

Very good service

Arrived really quickly …

This is a great mat

About Mat Stores

About these reviews

More in Furniture Stores

Atlanta Teak Furniture

Visit Furniture

Kilim Studio

Custom Built Door

Mat Stores reviews

Great quality & customer service

Quick & what I wanted

Fast and free delivery was great

Still waiting for the mat, I'm sure it's a fine product.

Good quality mat and quick delivery

Very good service

Arrived really quickly …

This is a great mat