Alfred G.
Better than expected
I was referred to this chair and I am very content. It does everything I want it to do and more. Highly recommend.
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Massage Chair Store (massagechairstore.com) has 644 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Alfred G.
I was referred to this chair and I am very content. It does everything I want it to do and more. Highly recommend.
Debbie Reyes T.
we noticed the chair was not working correctly after we tried it out. we called several times and were told someone was going to call us within a couple of days. we did not receive a returned call till two weeks after. they did not repair the chair till three weeks after. we were charged a white glove amount of which they should refund us because no one cared after dropping off the chair. The chair now works and works good. the point of the white glove delivery is to assure the chair works good. all they cared about was making their 260.00. this is not considered to be good customer service.
Response from Massage Chair StoreJan 30, 2017
Debbie, I understand there was an issue with your new Massage Chair and I am sorry that you had to deal with that. I know your chair is up and running now but agreed this took a little longer than normal. I hope you are enjoying your chair and a customer service representative will be reaching out to you soon to talk about your experience. Have a great day. Massage Chair Store Customer Service
james M.
Easy to put together. My wife loves it when she can get the kids out of it
Mark J.
I had to call twice regarding the status of my order and prompt the individual answering the phone to give me a status update and then, a second, time regarding delivery. When you spend this much money, I believe they should have been more efficient regarding status and shipping info. I shouldn't have had to call and inquire about it.
Response from Massage Chair StoreJan 30, 2017
Mark, I want to first apologize for this. I know every customer get receives a confirmation email and a tracking email and sometimes this does end up in certain emails address junk or spam email. I hope you are enjoying you chair and please let me know if we could do anything to make this better. Massage Chair Store Customer Service
Timothy B.
The chair came in several sections that I had to assemble myself, which turned out to be rather difficult. One bolt simply didn't fit, though it was not really necessary to hold the chair together. So far, the chair works well, though I'm not sure I got that good a deal at $4200. I see other similar chairs advertized for a good bit less. But then I have no way to really evaluate whether they would have been as good as this one. Also, I was a bit disappointed to see that the chair was made in China and the English in the manual was clearly not written by a native speaker.
Response from Massage Chair StoreJan 30, 2017
Timothy, I do apologize that the assembly was a little harder than expected you did however pick one of our best selling chairs and actually the chair i sit in everyday at work. Please let me know if there is anything we can do to make your experience with us better. I hope you are enjoying your chair every day! Massage Chair Store Customer Service.
Sara
No issues at all we love our new chair and are very happy with massage chair store!
Mark W.
Tyler was so great and easy to talk to. I basically new what I wanted and he reaffirmed it. Smooth transaction and love my chair!
Anthony E.
The Massage Chair store was wonderful to work with and very knowledgeable about their chairs. I will definitely recommend them to all that are looking for a message chair. From picking a chair to the purchase and shipping the whole experience was a pleasure. Thanks to all at the Massage Chair Company we love our chair and i was a hero at Christmas this year.😁