Marin BikesReviews of marinbikes.com

Super fast shipping

Overall, I had a great experience! The only thing I would recommend is sending some awesome stickers with your swag!

The parts were easy to order and were shipped on time.

I purchased a DSX2 from Bikesonline AUS. I have had a lot of problems with the wheels. The bike was discounted, basically from $2k to $1500. I think Marin must have thrown a couple of cheap rims on the bike. I had 5 flat tyres in the first 5 rides. Store mechanic discovered the rim tape was thin and had no sticky-ness to it, so was sliding off, and wrapping around itself, exposing the spokes to the tubes, causing the punctures. The bike mechanic also said he hadn't felt spoke holes as rough as these. I had to have the tape replaced with thicker, wider tape, that held in position as it should have had in the first place. Jump forward a month, 500ks later, and the spokes get very loose very easily and have caused a buckle in the back wheel. It's not like I am mountain biking, only commuting to work in the CBD. No reason to be having so many problems with the rims. Bikesonline have been excellent in the way they have dealt with my constant issues and I did ask them if they were responsible for building the bike, which they said no. I just think Marin have provided poor quality rims on this bike because it was reduced. I can't see what brand they are. It's a shame, I really like the look and ride of the bike but these issues in the first 6 weeks have been extremely disappointing. I thought Marin would value quality more than cutting corners. Also, I read an earlier post about the thickness of the paint, when I was considering this purchase. I agree with that persons comment, even the slight knock chips the paint away.

My bike came missing parts. Tried reaching out to your customer service without a response. Had to take it to a shop and purchase parts to finish putting my bike together.

Part I needed arrived quickly and is well made. Worked as intended.

Good product, great price, and fast shipping.

Great gear and awesome service! Thank you!