Marcus StoreReviews of marcus-store.com

Can I go lower than 1? Ordered in January 2025 and nearing the end of February 2025 still no ETA or purchase. Horrible customer service. Requested cancellation and refund and denied. Reported as fraud with CC company. Likely a scam avoid at all costs Update jacket finally arrived today 3/12/25. Not the best quality but what do you want for $74. Cancelled claim with my bank since it arrived.

The product is just what I wanted. Looks like it’s made well. Took a little longer than I thought to get here but it’s here. Can’t wait to wear it out

The order process was simple and I was kept informed along the way re:tracking. The product was excellent which is a rarity today with on line shopping. I would recommend Marcus and Co to all b nelson

Tracking info after shipping notification was received by me and indicating that falconexpress.org had the parcel has not had an update for ten (10) days. Requests for info to Marcus-store and falconexpress.org have gone unanswered. Telephoned Marcus-store this morning and got recording saying they are very busy and will call back. No responses are worrying about validity of this business.

Jacket was a little slow in arriving, but it was a nice product that fit perfectly. The price was very reasonable.

These guys are the worst. They will send you products from and address in the USA and if you want to return something YOU HAVE TO SHIP TO ITALY AT YOUR OWN EXPENSE. I did so, paid the $35 postage, and then THEY REFUSED THE RETURN - TWICE!! I don't understand how this company can accept credit card payments. They are clearly behaving with fraud. Please avoid this company.

Order number WAM-54222 The jacket I paid $75 for is not the right size for an XL, the zipper is an unattractive metal color and the jacket is too thin. It took forever to arrive. I requested a refund and got no response. Looks like another cheap Chinese ripoff.

Received jacket 8 days after ordering it. Fits great and well made plus styling is outstanding.