marcsmobility.com Reviews | Read Customer Reviews of marcsmobility.com

marcsmobility.com Reviews | Read Customer Reviews of marcsmobility.com

marcsmobility.com reviews

Showing 605 reviews with 5 stars · Clear filters

Virginia P.
Aug 4, 2025
Great customer service honest people…
Great customer service honest people refreshing experience
Response from marcsmobility.comAug 14, 2025
Hi Virginia, Thank you so much for your kind words! We’re thrilled to hear that you had a refreshing experience with us. As a family-owned business, honesty and great customer service are at the heart of everything we do, and it means the world to know that it showed during your interaction with us. We truly appreciate your support and can’t wait to work with you again in the future!
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Ashish N.
Aug 3, 2025
Customer service is what brought me…
Customer service is what brought me back to make a purchase almost a year later because of how I was treated the first time.
Response from marcsmobility.comAug 14, 2025
Hi Ashish, Thank you for the wonderful feedback! We’re so glad to hear that our customer service made such a positive impression on you the first time around that it brought you back nearly a year later. As a family-owned business, building lasting relationships and treating our customers right is our top priority, so it means a lot to know we were able to earn your trust. We truly appreciate your continued support and look forward to serving you again soon!
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LH
Aug 1, 2025
Marc's Mobility is where to shop mobility wheelchairs and scooters
Marc's Mobility is the place I frequented online throughout my research of power wheelchairs (and scooters). They are #1! They have 1000's of videos online to teach us most of the details we need to know about mobility devices. They show us how to unpack them, assemble them and how well they drive on video. They are amazing in how many details they have available. I finally called them and the sales mgr helped me choose by suggesting a better chair overall and a better chair for me than the one I planned on buying, and it cost less too. You can learn much on their website at marcsmobility.com as well as viewing many of their videos on YouTube. I just ordered a great ComfyGo Majestic 8000 Plus wheelchair and I can't wait to get it. Should be in any day. I highly recommend MarcsMobility because they are professionals, and are very experienced in the mobility industry.
Response from marcsmobility.comAug 14, 2025
Hi LH, Thank you so much for your thoughtful and thorough review! We're thrilled to hear that our online resources helped you with your research and that our team was able to guide you to the perfect chair for your needs—especially one that ended up being a better fit and at a better price! We take great pride in offering as much information as possible to empower our customers, and it’s great to know that it made a difference for you. As a family-owned business, your satisfaction means the world to us, and we’re excited to hear that you’re looking forward to your new ComfyGo Majestic 8000 Plus. We can’t wait for you to receive it! Thanks again for your trust and recommendation. We look forward to serving you again in the future!
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Mike
Jul 31, 2025
Great People
Great People. Perfect Product. Thanks.
Response from marcsmobility.comAug 14, 2025
Hi Mike, Thank you for the kind words! We’re so glad to hear you’re happy with both our team and your product. As a family-owned business, it’s always our goal to provide the best service and quality, and we’re thrilled to know we hit the mark for you. We truly appreciate your support and look forward to working with you again in the future!
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Robyn H.
Jul 29, 2025
Friendly and efficient customer service
I contacted this company needing 2 new tires for my wheelchair. My existing tires were completely bald and I was in urgent need. Everyone I dealt with at Marc’s was extremely helpful and my tires were delivered quickly. This was my first time doing business with them but it will not be my last. Friendly and efficient service and reasonable prices. I’m sold. And I thank everyone at Marc’s For all their help.
Response from marcsmobility.comAug 14, 2025
Hi Robyn, Thank you so much for your wonderful feedback! We’re so glad we could help get your wheelchair tires sorted quickly and efficiently, especially in a time of need. It’s always our priority to provide friendly, helpful service, and we’re thrilled to know that we made a positive impression on you during your first experience with us. As a family-owned business, your satisfaction is what drives us, and we’re so happy to have earned your trust. We look forward to serving you again in the future!
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Frank Camardo J.
Jul 23, 2025
MY BROKEN FILTER
EVERYTHING WHEN I BOUGHT IT WAS TREMENDOUS. I HAD IT THREE DAYS AND I BROKE THE FILTER AND THE CIRCLE MADE OF BLACK RUBBER. NO IT DOESN'T WORK. I AM GOING TO CALL YOU AND SEE IF I CAN GET THE FILTER WHICH BROKE AND THE BLACK RUBBER. I DID IT AGAIN. FRANK CAMARDO 609-923-3428
Response from marcsmobility.comAug 14, 2025
Hi Frank, Thank you for your feedback, and we’re glad to hear you had a positive experience when you first purchased your product. We’re truly sorry to hear about the issues you’re experiencing with the filter and the rubber circle. We absolutely want to make this right for you. Please give us a call at your earliest convenience, and we’ll be more than happy to assist you in getting the parts you need and resolving the situation. We appreciate your business and look forward to helping you!
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Dina S.
Jul 15, 2025
While I have not received the product…
While I have not received the product yet, the customer service is stellar! In fact, I cannot think of a time when better customer service was provided, and I have lived 65 years on this planet. They called to say they received the order and asked if I had any questions about the product. They communicate regularly about the shipment, and they are friendly.
Response from marcsmobility.comAug 14, 2025
Hi Dina, Thank you so much for your kind words! We’re absolutely thrilled to hear that our customer service has made such a positive impression on you. As a family-owned business, providing exceptional service is at the heart of everything we do, and it’s wonderful to know that we’ve earned your trust. We’ll continue to keep you updated on your shipment, and we look forward to delivering a product that meets your expectations. We truly appreciate your support, and we can’t wait for you to receive your order!
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Elmer F.
Jul 3, 2025
Awesome!!
My purchase of Quantum stretto went perfect. Alex was awessome. Made sure it fits my son and made necessary adjustment. Delivery was fast. The power wheelchair is exactly what their video said and even better in person. Happy customer here.
Response from marcsmobility.comAug 14, 2025
Hi Elmer, Thank you so much for your fantastic feedback! We’re thrilled to hear that your purchase of the Quantum Stretto went perfectly and that Alex was able to help make sure everything was just right for your son. We’re also happy to know that the power wheelchair exceeded your expectations, just as we aim for in our videos. We truly appreciate your kind words, and we’re so glad you’re a happy customer. We look forward to serving you again in the future!
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