marcsmobility.comThank you for choosing MarcsMobility.com - At Marc's Mobility, we work hard to provide superior customer service with the lowest possible pricing. We believe in bottom line pricing with no hidden charges or fees. We also provide Free Shipping because we want your online experience to be just like you walked into our store and purchased a power wheelchair or scooter. We test & warranty ALL of our products, so you are fully protected. Don't risk buying a used & abused power wheelchair or scooter that has been refurbished. Nearly all of our used power chairs & scooters are in like new condition, meaning they have very low hours of use. In most cases our price will be 60-70% of the retail price. See the FAQ's below for answers to commonly asked questions. If you don't find an answer here, please let us know!
marcsmobility.com (marcsmobility.com) has 656 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Mark M.
They made sure that I was getting the proper part for my scooter were friendly and helpful to aid me and getting the repair part as quickly as possible.
Response from marcsmobility.comAug 18, 2025
Thank you for the review and trusting us with your business.
SUSAN U.
The decision to purchase a mobility scooter was encouraged by a family member. I don’t need one to be able to move around my home but due to physical limitations I am unable to walk or stand for very long which has limited my participation in outings with my family. We are going on vacation soon and this should enable me to participate in more activities. That is why I was in the market and the why of choosing Marc’s Mobility is because of Alex. From the first contact call to the last he was very honest in his opinion of a choice for a scooter for me and his interest was in making sure I chose one that was suitable for my needs while also taking into account my desires. He didn’t try to oversell which was refreshing. Before choosing Marc’s Mobility I also dealt with a large online seller and a local dealership but I liked the fact that Marc’s was a family owned business and Alex talked more like a friend than a salesman. That plus the other reviews made me choose to buy from them. I have received my scooter and it was as described and I can’t wait to try it out on our vacation!
Response from marcsmobility.comAug 18, 2025
Thank you so much for sharing your thoughtful experience with us! We’re thrilled to hear that Alex was able to guide you in finding the scooter that best fit your needs without pressure. Our goal is always to provide honest, helpful support, so it means a lot that you felt cared for throughout the process. We’re also grateful you chose to support our family-owned business, and we’re excited for you to enjoy your scooter on your upcoming vacation. Wishing you many new adventures and wonderful moments with your family!
Tanessa W.
Very helpful customer service.
Response from marcsmobility.comAug 18, 2025
Thank you Tanessa for your business!
Johan A B.
I received a phone call from somebody who actually works here, not a scripted message or nothing, calling to confirm that I did in fact need the wheelchair controller I was trying to purchase and sure enough it was the wrong one. They made sure I got the correct piece and in 4 days I got it in the mail. Excellent customer service and providing for those who need it.
Response from marcsmobility.comAug 14, 2025
Hi Johan, Thank you so much for your wonderful feedback! We’re so glad to hear that our personal approach to customer service made a difference for you. It’s great to know that we were able to ensure you got the correct part and get it to you quickly. Providing excellent service is a priority for us, and we’re thrilled to know it helped you out. We truly appreciate your support and look forward to serving you again in the future!
Henry M.
I liked the fact that the owner called me personally to confirm my order, that was a nice touch, my Father was old school, he was a contractor for over 50 years and dealt with his customers on a one to one basis...I felt valued by Marc, you dont see that anymore, i will definitely do business with Marc again
Response from marcsmobility.comAug 14, 2025
Hi Henry, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. As a family-owned business, we pride ourselves on building personal relationships with our customers, and it means a lot to hear that you felt valued. Marc and the entire team take great pride in providing that “old school” customer service, just like your father did. We’re thrilled to know we made a positive impression, and we look forward to serving you again in the future! Thanks again, and take care!
Keith W.
The knowledge that all the staff are well trained and will work hard to be sure you get everything you need, and that the order is correct.
Response from marcsmobility.comAug 14, 2025
Hi Keith, Thank you for the wonderful feedback! We’re so glad to hear that you felt confident in our team’s knowledge and dedication to getting everything right for you. As a family-owned business, we take great pride in ensuring every member of our staff is well-trained and always goes the extra mile to make sure our customers are satisfied. Your trust in us means the world, and we look forward to serving you again in the future!
Martin H.
You took care of business and even more valuable to me you spoke with a smile in ur voice.
Response from marcsmobility.comAug 14, 2025
Hi Martin, Thank you for your kind words! We're so happy to hear that you felt well taken care of and that our team was able to bring a positive attitude to the experience. As a family-owned business, we always aim to provide more than just great service—we want to make sure you feel valued, too. It’s great to know that our efforts to bring a smile to the conversation made a difference for you! We look forward to working with you again!
Patrick G.
Customer service called to verify my information before shipment Scooter was received quickly and in great condition. Instructions were very easy to follow.
Response from marcsmobility.comAug 14, 2025
Hi Patrick, Thank you so much for your thoughtful feedback! We're thrilled to hear that your scooter arrived quickly and in great condition, and that our customer service team’s efforts to verify your information made the process smoother for you. As a family-owned business, we pride ourselves on ensuring that every step of your experience is handled with care. We’re also glad the instructions were clear and easy to follow! We truly appreciate your support and look forward to serving you again in the future!
