Manly BandsReviews of manlybands.com

Ordered a custom gold ring with the hammered finish. The image on the site depicts the hammered look to be a random pattern of random sized hammer hits. What i received was a ring that was imitating a hammered look with hexagonal repeated pattern. It looks nothing like the ring on the site. I contacted them, they said they would have a production manager reach out but so far ive gotten nothing. I plan on filing a false advertisement claim with the FTC if I dont hear from them soon.

I’m convinced this company doesn’t actually produce anything. I placed an order, which stated in-stock with 2-5 days delivery. Got a notice AFTER placing my order that it will be 9 weeks. I cancelled. I then requested to be notified when my size is back in stock. Never got notified. Decided to request their free ring sizer while I wait, and to no surprise it’s been 11 days and it still hasn’t been shipped.

We have yet to receive the wedding band we ordered. The website is incorrect on how to submit sizing. You will NOT receive a ring sizer nor will you be contacted about submitting a ring size. There was zero communication from Manly Bands regarding this. We had to reach out after waiting for the ring sizer to (never) arrive. If we had not reached out, we never would have known. We are now at risk of not receiving the wedding band in time for our wedding. In our communication with Manly Bands, they state that "our IT team is aware of the BYOB discrepancies," yet they are doing nothing to rectify this issue for us nor are they doing anything to guarantee receipt of our ring in a timely fashion.

Sizing ring they sent fit perfect, but ring was too tight. They said they would fix but for a fee. Now they won't even fix for a fee so I'm screwed. Claims they changed policy after our purchase. Customer service is limited to texting and takes days to get a reply, at which point they use stall tactics. Then they said I was unprofessional after getting mad. They didn't provide their name, misspelled my name, and are now ghosting me. Online scam business! Buyer Beware!

No lead time. No Updates. No customer support number. When you do call the number that they have online, they send you to voice mail. Will update if I get a response but this is ridiculous. I ordered rings through a competitor ( Brilliant Earth) and they are so much more transparent than this company. I'm in the US so I don't think this is the issue. Edit: they replied saying someone reached out on 7/29 and they did but they have not resolved the issue. Edit: 10/1 - I got my ring. Easily tarnishable. Not good quality. I have a $20 ring from King Will and it's a lot better than what they sent me. Very disappointed.

I ordered a ring from Manly bands, it came very quickly and well in time for my wedding day. I loved the ring and the customer experience. Just after my wedding day, we found put that I had lost weight and my ring didn't fit anymore. We called up and they sorted it right away with a replacement in the corrected size. Lovely customer service and unique/top class ordering experience.

The ring is ok quality, but seems a bit overpriced for what it is. The big issue is the with the customer service. Right on the main webpage they state free exchanges, what they fail to tell you is that "free" actually means $30 restocking fee. Wish I had gone elsewhere. Updated to 1 star review after being contacted by Manly Bands about this review…

I ordered my wedding ring and used the print out paper sizer to get my size. Unfortunately when my ring arrived although it fit it was painful to take off. I contacted Manly Bands for advice and they recommended returning for .5 a size bigger which they were very helpful, responsive and courteous throughout the whole experience. I now have the correct size ring which arrived slightly earlier than expected and the product is fantastic too. I can't fault my experience with Manly Bands at all, a perfect example of customer service. I would absolutely recommend. Thanks!