Manly BandsReviews of manlybands.com

Still awaiting for the order to be shipped out.

Won’t order again.

Went I went to order ring, discount was applied. When I went to pay the price changed and charged me full amount. I'm anticipating liking the ring, but I didn't like how the price changed and charged me full price.

Accessing customer service has been very challenging. Your email address comes back bad and unable to be sent. No one picks up the phone when Ive called and the live chat is significantly delayed. Very frustrating process all around.

I ordered two wedding rings - one for me and the other for my wife. We are happy with my wife's ring - good quality and great service when ordering. However, my ring - the troubador - has degraded massively in less than two years. I have sent multiple support emails to give Manly a chance to rectify the issue and I have been ignored.

Holy if you are going to use these people please remember to use a email alias in order to shut down their bots. I placed an order and deliberately OPTED OUT of advertising yet guess what? They send me at least 2 emails a day yes that is correct 2 marketing emails DAILY!! This is especially annoying after placing an order for a ring that will not ship for at least 6 weeks so I have to keep checking, there has been 0 I repeat 0 emails updating me on the stage of my ring or the overall order. In fact a majority of their marketing emails have titles which at first glance seem like an update on your order but they are in fact just spam mail talking about some artificial sale which is always running, like it's about to go away... Look I expected better the site is clean and the marketing on the site is well put together but you are operating it like a scam company and this behaviour is living up to that very thought. The prices are already overkill you could at the very least treat customers with respect and honor their choice to not be advertised to along with give them updates to their order. The best form of advertising is high quality customer service that makes me want to return again and again and recommend to others despite the prices. This treatment has very likely driven me away for future purchases an di most certainly will do my part to warn others STAY AWAY!!

They will continue to gouge you for money if your initial ring does not fit. We purchased a ring which was too big, but I paid for the return/exchange package, which provided us one exchange. I also purchased their ring sizer to ensure the new ring fits. We ordered the new ring based on the ring sizer, only to receive another ring that is too big. Apparently, the widths of the rings impact the fit. A narrower ring means you should size down, but they don't clearly state that. Now I am generously granted the opportunity for yet another exchange, for yet another fee. We should have bought something local, and I should have checked Trust Pilot first. Oh well, hopefully the third ring is the charm.

Terrible customer service. My ring broke and they are suppose to send me a new one. Super impressed that my replacement order went in the regular order line up vs. getting put at the front of the order list. I have asked to get an update and get the canned response. I have asked to speak to a human - no response. When I shared my feelings that their customer service is shameful (considering they advertise to vets) I was told they don't appreciate how I am speaking to the robot that was not answering my questions. Not fully sure any humans work at the company.