malacasa.comReviews of malacasa.com

Scam I ordered it, 2 sets of 24 pieces. Contacted dpd because the tracking wasnt updated... dpd said they never received the parcel from malacasa. MALACASA never responded to my e mail either.

I bought a 24 piece dinnerware set from this company on TikTok shop back in the summer, as I was about to complete a purchase on my new house and wanted nice new plates and bowls. I didn’t open them until I moved at the end of September and was absolutely thrilled with the quality of them. They’re well made and look beautiful. Anyway, this week I heard a loud smash from the kitchen, one of the shelves where my cups, glasses, plates and bowls are stored had collapsed resulting in lots of smashed cups and glasses which are easily replaced, what really made me sad was that two of my Malacasa bowls had been chipped. I looked on TikTok to see if I could buy them separately and there wasn’t an option for me to do so. I messaged the company via TikTok who replied really quickly. Although I’d offered to pay, they very kindly have sent me out two new bowls free of charge. They’ve sent my tracking number and I’m completely in awe of how amazing their customer service is. I am so grateful! Well done Malacasa, you’ve made my week knowing I’ll have a full dinnerware set again.

Agréablement surprise reçu en 5 jours 4 lot de service de 16 pièce rien de cassé parfaitement emballé la qualité juste parfaite très contente de mon achat je recommande

Ich habe heute mein bestelltes Geschirr Veenit Hannah von Malacasa Versand erhalten. Innerhalb 4 Tagen war die Ware da, sehr ordentlich verpackt, alle Teile sind in Ordnung. Ich sehe keinen qualitativen Unterschied zu anderen Anbietern, da ich dieses Geschirr bereits 30 teilig habe, hatte ich mich entschlossen es auf zu stocken . Der Preis war bei Malacasa unschlagbar. Also habe ich wieder den negativen Bewertungen doch bestellt und bin sehr zufrieden. Ich für meinen Teil kann ich es nur weiterempfehlen.

I wish I could give zero stars. I bought a porcelain dinnerware set from this brand, and it literally fell apart within 8 months. Cracks started showing up everywhere, and one of the bowls actually split open just from holding hot soup. Absolute junk. I reached out for a refund—not a single reply to my emails. Their “customer service” might as well not exist. For the price, you’d expect at least basic quality control, but apparently, that’s too much to ask. Save your money and your patience. There are plenty of honest brands out there—this one isn’t it.

Got the plates in August and just opened them 2 months later. The plates look nice but one of the 1 of the pasta bowls came damaged. Also in the pictures it looks like everything stacks nicely but they don’t. It is like some of the dinnerware isn’t flat and they don’t stack correctly.

I was skeptical considering the lack of reviews, but thought I'd give it a shot considering how beautiful the products looked. I ordered a colourful set of plates and bowls, they arrived within a few days, packaged well and undamaged. They're beautiful and are of a lovely quality!

Warnung: Teller sind unterschiedlich und sehen dadurch im Stapel schlecht aus. Müslischalen bekommen nach einem Jahr graue Flecken und der Schaden wird nicht mehr anerkannt. Kann nur abraten obwohl es wirklich schick aussieht die Serie Flora.