Ameneh M.
Not good quality
The set I bought was advertised as white but it is actually gray. I bought this set because I used the set in my previous furnished rental house and it was beautiful white and shiny and not being chipped at all even when I dropped them. The set that I bought easily gets chipped when i unload the dishwasher without being dropped and I just bought them 2 weeks ago. Also they were delivered to a wrong house, left in the rain, the box was soaking. Fortunately my neighbor dropped it off at my house because it was too heavy for me.
Response from malacasa.comSep 29, 2026
We’re truly sorry that your order did not arrive in the condition you expected, and we sincerely apologize for the inconvenience caused. After receiving your feedback, we reached out to you promptly and have already resolved the matter according to your preference. We truly appreciate the opportunity to make things right. No matter what the issue may be, we always take our customers’ concerns seriously and are committed to addressing them promptly and doing our best to protect our customers’ rights and provide a better experience. Thank you as well for taking the time to share your feedback with us. We will take it seriously and continue to strengthen our quality inspections and improve our products and services.