UPS Mail Innovations is a high-volume, customer focused mailing service provider. From postal costs to time in transit to packaging labor, our services streamline, optimize, and synchronize your domestic and international mailing process.
Mailinnovations (mailinnovations.com) has 217 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing217 approved reviews, newest moderated first
Ginger R.
Horrible. You never really know the status of your order. Mine was supposed to be delivered 7/1 by 7pm, then 7/2 by 7pm and now 7/3 by 7pm. For a little while yesterday it said it was delivered on 7/1. I checked with all my neighbors to see if they received it only to recheck status 30 minutes later and it just said received on 6/27. Contacted the sender and they said it can be marked as delivered and still not be there for 1-3 days! What a crock!
Tammy
UPS Mail innovations is the Absolute Worst! When you order something you have no idea how it's going to be delivered but this Mail Innovations is terrible. They say a package is coming for days on end until it actually arrives. Stop lying to customers. Was told it would be here Monday, then Tues, it's now Wednesday and they say it's coming on Thursday! What a scam this company is. Going out of town and would like my package before we leave!! Thanks for nothing Mail Innovations! You suck! 💩
Don
I ordered medical supplies and the supplier used Mail Innovation to send package. Once UPS MI had the package it was sent to Carrollton, TX where it sat for 9 days before forwarding to USPS in Garland TX, a 30 min drive.
Annie
I hate this package mailing system with a passion! It is always a gamble, but my recent experience is the worst, yet. My package has been touring around NC and VA, taking 2 weeks to travel 90 miles, bouncing back and forth between postal facilities. I could have walked to the place and gotten it -- instead, my package is on a regional tour. Worse, there's no way to avoid this obnoxiousness, as companies you order from are not forthcoming about shipping services. As soon as I receive an order confirmation and see "UPS Mail Innovations," I'm irritated all over again. The absolute worst ripoff for consumers.
Amanda M.
My package is taking an unnecessary tour of the entire North East. It was 15 mins near my home 3/30 when it should have been delivered. Then it was driven through MD, PA, NJ and then randomly to Massachusetts hours away in the opposite direction for no apparent reason. It has now been sitting in Philadelphia for 3 days not moving. Now it isn’t expected until 4/8.
todd G.
mail innovations is slower than the pony express. printing a shipping label doesnt mean package has shipped. the package sat for 4 days `. any company that uses this shipping method will never get my order again.````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````
Brian L.
Patagonia shipped merchandise with Mail Innovations . The package has been sitting at the post office for 7 days now ,with no end in sight .It has taken 15 days for the package to go from Reno NV to Las Vegas Nevada where it currently sits . I have recieved packages from Japan much quicker . The worst shipping ever .
Michael
"Mail Innovations" is a synonym for "Innovative ways to delay and lose your package"... UPS needs longer to hand the package over from their local destination hub to USPS than it takes for the package to travel across the globe!
