UPS Mail Innovations is a high-volume, customer focused mailing service provider. From postal costs to time in transit to packaging labor, our services streamline, optimize, and synchronize your domestic and international mailing process.
Mailinnovations (mailinnovations.com) has 217 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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John B.
My package has been sitting at the Carrollton facility (20 miles from my house) for over 7 days with no movement. There is nothing innovative about these guys and I don’t know why any company would use them.
kimo T.
Package lost for 5 days between UPS depature and USPS at Carrollton, Tx, UPS screwed up with mailinnovations contract a complete fraud
jason C.
Worst experience every time. If I go to order and am told the seller uses mail innovations I will not order even if it is needed for me to survive. I would die anyway waiting on the package. Worst mailing service on earth and really a stupid idea. Most people have issues with 1 carrier much less getting another involved.
DENISE S.
This is the second time I have had to deal with Mail Innovations. BOTH times (different original companies) I was given multiple delivery dates. This time my package was to be delivered on Sept 9. It has changed every day this week and I just checked and it has again been changed this time to Monday Sept 16. This is TOTALLY UNACCEPTABLE! I ordered some items from Hawaii and that package was mailed IN HAWAII on Monday Sept 9 and it arrived today Sept 13.
margie B.
Would give zero stars if possible. Take 7 to 9 business days longer than any other carrier, including usps
bklhh
This is the opposite of what you expect from customer service and a positive experience with any delivery service. Delivery postponed day after day and the "tracking" says that the package is in the post office of the town where the recipient lives. REALLY????!!!
Doug L.
Absolute garbage “solution”. Not sure why they bother even publishing an expected delivery date because invariably it pushes day after day after day. It’s now been 5 straight days of “your package will be delivered by 7 pm today”. Ha. What a joke.
Roche
Again .. 4 days UPS travel then sent to the Black Hole that's Atlanta GA USPS .. still waiting it's been 7 days at the USPS plus 4 days UPS. 12 days to ship a package in the US. UPS you should be ashame.
