Shyanne O.
I purchased 2x products in may
I purchased 2x products in may. Have not received either, and have also been met with vague communication from the company. And that is when I’ve been lucky enough to receive a response. I have asked for a refund however this just gets ignored and I have repeatedly been told that I’ll get an update when they are aware of the ETA of my items and thanked for my patience. I checked reviews to see if others have had the same experience and unfortunately noticed a bunch of reviews of others who have been scammed. Please do not believe the positive reviews on here - if you look closely they are all dated differently yet posted on the same day as a response to several poor reviews. Quite obviously the brand are responsible for writing these. I wish they had time to reply to emails rather than write false positive reviews. Give me back my money mahli. Do not purchase!!
Response from mahlithelabel.comAug 3, 2023
Hi Shyanne, Yes, you ordered to made to order leather products that are in production, they have a manufacturing timeframe on them. We are so sorry if we have exceeded the specified timeframe and have been in email communication with you. We are waiting to hear back if you would like a full refund, or would like to receive your piece. Thank you, Bec xx

