MagnetChessReviews of magnetchess.shop

Response from MagnetChessApr 14, 2026

Hi Patti, We’re really sorry to hear about your experience and completely understand your disappointment. During the holiday period, a sudden increase in orders after going viral caused delays in processing, shipping, and customer support responses, which may have affected both delivery times and our response rate. We sincerely apologize for the lack of communication and the delay with your order. If you still haven’t received your order, please contact us with your order number or email so we can investigate and resolve this as quickly as possible. Thank you for your patience. Kind regards, MagnetChess

Response from MagnetChessApr 16, 2026

Hi Diane, Thank you for sharing your feedback, and we’re really glad to hear you and your grandchildren enjoyed MagnetChess. We also appreciate your patience with the delivery time, and we’re happy it was worth the wait in the end. If you decide to order more MagnetChess sets or additional magnets, we’ll be happy to assist you again anytime. Thank you for your support. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi Linda, We’re really sorry to hear about your experience and completely understand your disappointment. During the holiday period, a sudden increase in orders after going viral caused delays in processing, shipping, and customer support responses, which may have affected both delivery times and our response rate. We sincerely apologize for the lack of communication and the delay with your order. If you still haven’t received your order, please contact us with your order number or email so we can investigate and resolve this as quickly as possible. Thank you for your patience. Kind regards, MagnetChess

Response from MagnetChessApr 24, 2026

Hi Iwona, Thank you so much for your lovely review! We’re really happy to hear that you and your family are enjoying the game and spending evenings playing together—that’s exactly what we hoped for 😊 We truly appreciate your recommendation and your support, and we’d love to have you back for more sets! Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi Jacki, We’re really sorry to hear that you still haven’t received your order and completely understand your disappointment. During the holiday period, a sudden increase in orders after going viral caused delays in processing, shipping, and customer support responses, which unfortunately affected some deliveries and updates. We sincerely apologize that this affected your Christmas plans. If you still haven’t received your order, please contact us with your order number or email so we can investigate and resolve this as quickly as possible. Thank you for your patience. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi Kim, We’re really sorry to hear about your experience and understand your frustration. During the holiday period, a sudden increase in orders after going viral caused delays in processing, shipping, and customer support responses, which unfortunately affected some deliveries and updates. We sincerely apologize for the inconvenience and the lack of communication you experienced. This is not the level of service we aim to provide. If you still haven’t received your order, please contact us with your order number or email so we can investigate and resolve this as quickly as possible. Thank you for your patience. Kind regards, MagnetChess

Response from MagnetChessApr 24, 2026

Hi Ana, Thank you so much for your kind and thoughtful review. We truly appreciate your understanding and support, especially during such a busy time for us. We’re really happy to hear you were pleased with your order, the packaging, and that everything arrived safely, even if a bit later than expected. Your support for small family businesses means a lot to us. Thank you again for your recommendation, and we look forward to serving you again in the future. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi Nicole, We’re really sorry to hear about your experience and understand your frustration. During the holiday period, a sudden increase in orders after going viral caused delays in processing, shipping, and customer support responses, which unfortunately affected some deliveries and updates. We also regret that you haven’t received a proper response to your follow-ups. We’re sorry for the inconvenience and lack of communication. If you still haven’t received your order, please contact us with your order number or email so we can investigate and resolve this as quickly as possible. Thank you for your patience. Kind regards, MagnetChess