Ahmad H.
Les than a week delivery
On time delivery, and the product as it is advertised
Response from MagicycleAug 29, 2023
THX. Explore outdoor adventure with Magicycle!

Magicycle has many years of experience in the ebike industry, focusing on ebike R&D, production, sales. According to market characteristics and user needs, we have produced kinds of products, such as long range, all -terrain, commuter, and folding ebikes. You can definitely find the one that suits you best. With the strong supply chain and advanced operating systems, our sales volume is leading in competitors. More importantly, the philosophy to be a customer-centered company has helped Magicycle gaining thousands of acclaim in the United States.
Magicycle (magicyclebike.com) has 213 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 15 reviews with 4 stars · Clear filters
Ahmad H.
On time delivery, and the product as it is advertised
Response from MagicycleAug 29, 2023
THX. Explore outdoor adventure with Magicycle!
Scott L.
Nice bike drives like a dream. Bought two for me and my wife.
Response from MagicycleAug 18, 2023
Thank you for your support ❤️
J.Zetti
I ordered 2 cruiser pro Ebikes, 1with hi bar and 1 low bar. The bikes came quicker than expected, putting together was pretty straight forward so no problems there. I am a just 6 foot tall man and the mens bike while standing comes right up to my male parts, I wish I would have gotten the low bar bike. the bikes are heavy but not so much as they would be uncontrollable we rode in 2 rides totaling 71 miles. they are a blast to ride and they get me out on the trails. Getting hard to ride my non electric bike, age, knees..... so these are great and get me outside. Love the bikes!
Response from MagicycleJul 22, 2023
Thank you for your review! Wish you many more amazing miles with Magicycle Cruiser Pro.
Frank
So far I have purchased 5 E-bikes through magicycle. Me and my family love them. I'm only giving 4 stars because my last purchase of 2 bikes had issues and the resolution was kind of a back and fourth process. I received both of the bikes and both of them had damaged parts. One issue I fixed myself but the other issue I couldn't. The bikes came with the battery already on the bikes and one of the casings had cracked, something I could not fix nor should I have to. I explained this to customer service and sent pictures and they sent me a video on how to fix it. Again I shouldn't have to fix a brand new bike fresh out of the box. After all the BS I sent the battery back as instructed, got refunded for the shipping charge and then nothing for about a month. I had to reach back out to them to inquire about my replacement battery. After that we got the battery shortly after. We love our bikes but after this experience we are hesitant on any further purchaces...might just use my magicoins on accessories for our bikes and go else for future bikes.
Response from MagicycleJul 22, 2023
Thank you for your feedback. We are sorry that you have this experience, we will keep streamlining processes and enhancing the quality of our after-sales service.
zachariah D.
These bike are fantastic we bought one for his and hers.... only 4 stars because it's the only bike if used or tried so I don't truly belive I can give it a full 5 stars.... tons of adjustments can be made to fit your personal riding experience...I'd buy again and again... an customer service has been great
Response from MagicycleJul 22, 2023
Magicycle will continue bringing great quality electric bikes and customer service!
Robert E.
Well Magicycle is all over social media promoting their bicycles so checked them out and compared against the competition. They have many different styles of Bicycles including a folding version with more voltage and power than most and a 2 year warranty. So I bought the jaguarundi for my short wife and it is the perfect height.
J N.
Mostly happy about my purchase and experiences with my Magicycle Deer. The power easily gets me through anything I am willing to try. Love the full suspension and the fat tires. The battery life last as long or longer than more expensive bikes. It’s heavy but the walk cycle works great. The pass isn’t as smooth when engaging like some other bikes I’ve used. Actually feels like your being launched forward in some gears. There is definitely a learning curve to being able to handle it safely as is with any e-bike. I’ve wrecked a few times (minor bruises only) getting to know the bike and it’s holding up really well. All in all I’m happy with my purchase.