MagicJackReviews of magicjack.com

my parents have been married for 70 years my father has ended up in a care home my father used my mothers credit card and they wont take it i asked the rep to call her to verify at the no we are renewing .he said he cant call out what the hell a phone co that cant dial out !!!!!!!! i wouid givea zerro for customer service

I cancelled my service over a year ago. Today I get notification that Magic Jack attempted to charge my card. Thankfully the card they tried to use was expired. We did everything the help section says to do in order to discontinue our service. My old account page states that the service is discontinued. And here they are trying to STEAL from my account. Makes me wonder who else they are doing this to. Shame on this company.

Magicjack is magic at STEALING your money. FRADULENT MISREPRESENTATION at its best. After years with them I have had to buy 4 of their faulty plugins and the last one seemd fine for 2 years till i did the 3 year payment instead of just yearly payment. The day after paying $177 proof> (-$177.35 MAGICJACK OPOS 118.81 MAGICJACK.COM561-5 Details Transaction date Feb 3, 2025 )IT STOPPED WORKING go figure (which I had a niggeling feeling this might happen). Afterwards talked to several others in our town who had the same problem ****so watch out paying in advance. I tried to fix it with their "customer service " thru email as you cant call like they tell you to do if its not working ...and got the same messages umpteen times as to how to fix it which doesnt work ,as well as them saying to BUY A NEW ONE..THE CROOKS to top it off I had to go buy a cell phone now at $30 a month freedom mobile yippie it works flip phone 5 g compatible 45 for the phone which comes off your bill and this month if you use a debit or visa they take 5 a month off right now si 25 a mth not 30( i am a senior who didnt want a phone with all the crap on it too confusing time consuming and cant see the tiny icons anyway so got the cheapeast one going as I only get/ have 4 calls a month if that one friend)... sickening to even have to pay any amount for that...but called them to cancel my service as by now I KNEW an email would do zipp (they know that too) for $177 then the billing woman said I COULDNT BE REFUNDED !!! boy or boy she got an ear full then i said ok fraud department at the bank will deal with it then she got rude talked over me loudly and huffy they will send to the "escalation team" omg sounds like temu and shein and ebay this is $177 not a $10 item...she said i will hear their decission within 3-5 business days by EMAIL..of course and of course easter weekend. Its only day 2 but i KNOW what their fradulent team will email some stock email they sent everyone on here and other sites Ive seen since this rip off! They have the emails of all the times i emailed them since paying so the phone hasnt worked but we shall see...last resort wait 14 days call the bank fraud dept and get it fully refunded...which i shouldnt have to do...(whilst they use my money getting interest in the bank with 100"s of thousands probably millions of people they ripped off) SICKENING and what a COLOSSAL SCAM but i am sure they will be defunk soon due to a class action lawsuit for illiegal theft of monies fraud missrepresentation plus to the digital ID coming upon us(as they well know rgo all the stealing of peoples hard earned monies) so they will be claiming bankrupsy at our the customers expense. BOTTOM LINE DONT BOTHER ITS A RIP OFF AND IF YOUR NOT AN IT TECH YOU WILL LOOSE. Some chinese co should change it slightly to work better (so no copywrite infringement) mass produce the guts of magicjack or just do it thru your email or online sell for $15 complete a yr as an add on to your email make a fortune,,,then too if it breaks down we wont care as much as you would use it a a back up.

Westland Jack's Magic used to be the most reliable compost for many years, it has so many uses in the garden, I personally use it mainly as a seed growing medium, and as winter lawn dressing, until in 2022 Westland changed its formula by adding limestone chips, consequently they lost a customer no doubt along with many others, they must have listened to the complaints because some time later they returned back to the original formula and regained me for one as a customer now they've changed the formula yet again, using cheap un composted wood chip coarse rubbish, on the premises that they've followed the tack of going peatless, because they're no longer using spent mushroom compost, well another lost customer once again I'm afraid.

I ordered Magic Jack subscription in December 10 along with the device for 2 years and I did not receive my device yet.I am trying to get hold of them on phone after waiting for half hour or an hour they hang up on me each time. What a waste of time and money.There should be law against people whom treat you in this manner with no service!

I cancelled my Magic Jack service over 4 years ago. This past month, the company withdrew the subscription cost from my debit card even though the service had been void for over 4 years. When I started a dispute with my debit card provider, Magic Jack offered to cancel my account IF I paid them. Unethical and probably illegal.

Zero stars for non-existent customer service. Agents completely ignore the issue you are trying to resolve, and instead repeatedly send you the same stock e-mail reply that has nothing to do with solving the actual problem at hand. Magic Jack is a serious waste of time. Go elsewhere.

They offer VOIP phone service. Unfortunately, when your service is down, they will ask you to call them, but, of course, you can't. They don't answer email. A totally incompetent, bare-bones scam. I've had them 15 years and they treat you like garbage. AVOID LIKE THE PLAGUE. UPDATE 1: They refuse a refund and have billed me twice. Now I have to sue them. What an awful experience dealing with these fraudsters. UPDATE 2: Now have contacted Attorney General, FTC, BBB about this. These people don't want to offer customer service, THEY JUST WANT YOUR MONEY. All they had to do was renew service, they couldn't even do that. Billed me twice and PHONE STILL DOESN'T WORK.