MadisonseatingReviews of madisonseating.com

Quick email and phone support. Answered all my questions and their prices were definitely the lowest around. Purchased two Knoll chairs.

This company stands behind its products. I ordered a number of chairs and one was damaged in shipping. They offered a replacement of the chair right away with no argument. I would recommend them to anyone

I ordered chair for Father's Day. On opening the box, in shipping the support arm on the chair's back was broken. I took a picture or the item and emailed Madisonseating immediately. EARLY the next morning I received and email offering replacement of the item. The support staff were polite and professional and incredibly helpful. I highly recommend this company and applaud the service provided. Thank you!! Kate

I recently ordered 4 Steelcase Leap office chairs from Madisonseating.com. One of the chairs had some issues with the seat wobbling after assembly. I contacted customer service and they worked with me to resolve the issue. They offered to send me a replacement chair at no additional charge. I appreciated their customer service and providing a solution promptly.

Our first purchase from Madison Seating has been a wonderful experience. If your looking for a chair for your office or home, give Madison a shot , you wont be disappointed .

I recently ordered two Steelcase office chairs from Madisonseating.com. They both arrived promptly via FedEx. One of the two chairs arrived with a broken back but I emailed customer service and they responded right away with an offer to send me a replacement chair at no additional charge and that I did not need to return the broken one. I appreciate that they are sending the replacement chair right away and I can avoid the hassle of returning the broken one.

While I was initially wary of purchasing an open box product, I am delighted with the product and possibly even happier with the price I paid for it! Madison Seating provided exactly the service and excellent product they advertised. Shipping takes a while for those used to immediate gratification, but expectations are communicated accurately at the time of purchase.

We have ordered many chairs but on this order there was 1 broken chair. They are sending out a replacement chair. Good products and service!