Best prices on the Herman Miller chair, Eames chair, Humanscale chair and more! Find ergonomic office chairs, home office chairs, executive chairs and more at discounted prices.
Madisonseating (madisonseating.com) has 687 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Ed K.
I ordered two Steelcase Leap Chairs (V1) and one had a broken frame part upon arrival. Annie @ Madison Seating responded to my email within hours and offered to send a replacement chair. I appreciate the customer service and will do business again in the future.
Sasha G.
I have ordered from this company several times now and it is a great experience every time. The last time I had a damaged product arrive but their customer service was great and are sending a replacement, no problem! I would absolutely order from them again.
Debbie
We purchase the Steelcase V2 chair and it was missing a part. They quickly sent the part but the seat adjustment still didn't work. They will be sending us a replacement chair. We received the new chair very quickly and it works great! Thank you!
JT
Received Steelcase Leap chair and had a broken bracket in the back perhaps damaged during shipping. Madison Seating is quick to respond very next business day and offer to replace it.
Jason
Bad gas cylinder, but Madison Seating agreed to replace I bought a Steelcase Think from Madison Seating on ebay and the chair arrived with the gas cylinder not working. I emailed them and they agreed to send me a new chair to resolve the issue. Assuming the new chair is received in good working condition, I will be very happy with their customer service.
Anita
We love the Humanscale chairs without the original prices! My firm purchased five chairs from Madison Seating because we didn't want to spend a lot on new chairs. To my surprise, the chairs were super easy to assemble and my co-workers including my boss love the chairs! They are very comfortable and easy to put together. Their customer service is also very responsive.
Kent
The Herman Miller Ergon 3 Chair - a classic chair I ordered and was very familiar with arrived in good time, but when I first sat in it felt it wobbling from side-to-side. Contacting Customer Service was easy: they were friendly, listening, and it was resolved to send a video of the movement to them, whereupon I was told I would receive a new chair at no cost. Also to ease the inconvenience, I did NOT have to return the defective chair. The ABSOLUTE PLUS, though, was that I asked to change the color from what I originally ordered - and Madison Seating happily complied !! Thank you Sarina and Annie for a MOST PLEASURABLE Customer Service Experience.
Mark T.
Purchased a Steelcase Leap for a good price and it arrived in a timely manor. Upon arrival, it had a few issues. I contacted customer service with my concerns and spoke to a person named Annie. She was extremely helpful in addressing the issues I had. Terrific customer service that got back to me quickly. She went above and beyond to address my concerns. Will buy from again.
