Chris N.
Steal Case Lerp Chair
Bought a Steal Case Lerp Chair, it was very comfortable but after a few months noticed an issue with the base. Reached out to customer service and they were very kind and replaced it quickly
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Madisonseating (madisonseating.com) has 687 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Chris N.
Bought a Steal Case Lerp Chair, it was very comfortable but after a few months noticed an issue with the base. Reached out to customer service and they were very kind and replaced it quickly
Kurt G.
Bought a steelcase leap v2 plat edition from them. Price is fair and shipping was fast from NJ to PA. Although chair was damaged in transit, their customer service promptly sent me a new one without me having to send back the damaged chair. Good experience overall and I was satisfied with how they resolved my issue.
Jeffrey
Satisfied Customer I have seen a lot of negative reviews about this company but I just got my "Steelcase" chair and its just great. Didn't have to do a lot of assembling and went together just fine. Had a few scratches and beat up spots but who cares? This is a liquidation store. I needed a nice ergonomic chair for my home office since I work from home and its the same brand that we use in our corporate office. I have no complaints seeing I paid $299.00 for a $1000.00 chair. Its obviously used but I don't care. It serves my purpose. Would definitely order from them again.
Jan
Chair arrived broken in the box. Upon reaching out to them for a replacement. They confirmed that a replacement would be coming.
Peter Van D.
We ordered 27 chairs for our new office. They chairs were high quality, and when two got damaged in shipping, Madison Seating was quick to amend the issue. Highly recommend!
Bibhaw P.
Ordered Steelcase Leap v2 from Ebay. It had some issues but Madisonseating's Customer service was on top of it and they offer a solution to fix the issue. Will buy again.
Carson P.
I got a nice Steelcase chair for $200, it arrived in great shape other than a part of the backrest being cracked. Madison Seating offered to send me a new one instead and let me keep the old chair, no worries of having to send the broken chair back. I would buy from them again.
Ritu V.
I have been buying chairs from Madison Seating for many years. On a recent purchase one of the part was defective. I reached out to Madison service and they immediately sent me a replacement. The replacement did not work either. When I reached out to them again, this time they offered to simply send me a new chair. Great customer service!!