Patricia W.
Not very good communication
Not very good communication. I emailed 3 different times and maybe got a response 1 time. That’s not the best customer service when you are ordering an expensive dress from a formal store. I started to worry if I would even receive the dress I ordered for my daughter at all. Not a very good feeling.
Response from Madame BridalJun 9, 2020
Hi Patricia Williams we appreciate your concern and we would like to let you know the following. When you place an order a confirmation is emailed to you. In that confirmation there is all the information you need including your order number and your ship date. The status of your order remains the same unless there are any updated information. We appreciate your business and hope you have a safe and wonderful day. Best Regards https://madamebridal.com/testimonial/



