MacustomReviews of macustom.com

POTENTIAL BUYERS BEWARE!!!!!! WEBSITE USES AI PICTURES TO CAPTURE YOUR ATTENTION TO PURCHASE. WHAT YOU GET IS ABSOLUTE CHEAP GARBAGE! DO NOT EVEN TAKE YOUR CHANCES TO SEE WHAT YOU GET! I REGRET TAKING THE CHANCE.

Worst experience ever in my life! I bought a mustang advent calender and the picture showed nice big cars to hang on my Christmas tree. I then got the this tiny box. I opened the first 3 spots nothing in there! I then opened the fourth spot only to find a wee tiny plastic car. It was like 2 inches and barely could read the writing. They will not refund my full amount but are willing to only go as far as 20%. BUYER BEWARE, JUNK JUNK JUNK AND DID I SAY JUNK. Going right in the garbage! Missing cars and little tiny shit of a product, put it on the tree and they will get lost for sure!

Your product was such a disappointment. It is so small you cannot even see the names, and it is obviously just a piece of cut plastic with a sticker on the back. I will never order from you, again. I am embarrassed to give it to my family members. My husband said it looked like something from a gumball machine. Almost $25, for a very sad product.

I ordered a Christmas ornament over a month ago and still haven't received it. Every time I email and ask, I get the response that it's coming with a tracking number. When I click on the tracking number, nothing has changed since the first day. I think it's comical that this is the second email I've received asking to review an item that I haven't received. Pretty sure this is a scam. Don't waste your money on a product you'll probably never receive.

I am still waiting on my ornament. How long will it take. I own a business I will never treat my customers this way. When can I expect it to arrive?

Ornaments still not received! I placed order in October 2025. I contacted them several times and keep getting same response it’s getting ready to ship. I spent $50+ for a special ornament for my 3 year old grandson It’s now December 11, 2025 and still have not received.

Buyer beware! I ordered 2 ornaments that are absolutely horrible quality. The description is extremely misleading! For over $50, I could not believe how vastly different the photo was from what I received.

False advertisement and fraudulent return policy. The quality of the product is horrendous! Complete ripoff and customer service is of no help.