MacustomReviews of macustom.com

You be honest with your customers, by showing the real items I received, rather than the fake pictures you show on your website. Quality is not something that you care about! After receiving the mugs and seeing what they really are, pieces of shit, I contacted your customer support team and after several emails, you had the audacity to offer and then issue a $30 refund, when what I requested was a full refund. My little granddaughters could have done a better job of the two mugs and had fun with them. Your company needs to be held accountable for the poor quality products, you make look really good on your website.

I can’t see my kids name on the mug, and where the Handel is, you ca see white and it doesn’t change and looks bad. When I looked at the site the mug in the picture was good, what I got made me mad. I’d like to get a refund. I would NOT recommend this to anyone and I haven’t even shown it to anyone, because I know they would ask how much I paid and it’s not worth it. I’m actually embarrassed of it.

I love the Harry Potter series and this mug is adorable. Now I was disappointed in how long it took to arrive, about three weeks so completely missed Mother’s Day but the product itself was nice once I received it.

Ordered a mother's day gift and shipping got it here on mother's day. Since the item was being shipped from China I was nervous it was going to be late but it arrived literally on time. The item was perfect and the mom loved it. I gave 4 stars instead of 5 because the lightning was different than what was advertised. Otherwise, a fantastic gift and the receiver was so happy she almost cried. Thank you for making the day for her

I bought the Harry Potter Mischief Manager tumbler for my Sister as a Mothers Day gift. I thought that the price was a bit high but She is a Harry Potter nerd & I knew that she would love it. The quality seems good but trying navigate the website & page to customize it could have been better. I couldn't just enter the kids names in order because it would make the youngest the biggest & oldest kids the smaller one. After all that the tumber that was advertised as a mother's day present ordered April 24th didn't show up until after Mothers day on May 12th.

The mug itself is good - the graphics are as promised - it is just about half the size it appears in the ads. My wife really likes it but it is really really small.

The mug that I received was nothing like what was advertised. The mug was very expensive for a low quality mug. The design was just painted on the mug, very cheap quality. Definitely not worth the money. I would never recommend this company to anyone nor will I ever order from them again.

I was really excited to receive my mug but I do not feel the quality matches the price. The mug changes only for a few minutes and must be piping hot in order to reveal the picture. Cute idea but not great execution.